DebPC
Staff member
- 3,020
Home OfficeAs already noted at Chef Success- home office has had to shift into major gear from exceptional sales in Sept. Also home office hires lots of temp workers in fall to help them with their regular increase in business.
It's important we advise our teams to up the number of process days and increase in mispacking and also to make sure they get the the right info on their questions at home office.
I would have gotten the wrong info yesturday about someone reactivating if I hadn't pushed the person and she finally transferred me. And of course to let them know this is a temporary situation and to go with the flow. It's so easy to get spoiled with the usually fabulous job they do.
It's important we advise our teams to up the number of process days and increase in mispacking and also to make sure they get the the right info on their questions at home office.
I would have gotten the wrong info yesturday about someone reactivating if I hadn't pushed the person and she finally transferred me. And of course to let them know this is a temporary situation and to go with the flow. It's so easy to get spoiled with the usually fabulous job they do.