Helping a Friend with an Extra Skinny Scraper: What's the Best Course of Action?

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Discussion Overview

The thread discusses a situation involving a Pampered Chef consultant's friend who received an extra Skinny Scraper after a show. Participants share their experiences and thoughts on how to handle the situation, particularly regarding the return process and whether the friend should keep the item.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant recounts that their friend received an extra Skinny Scraper and was unsure whether to keep it or return it, as the shipping label promised by the company never arrived.
  • Another participant suggests emailing the company to clarify the return process, noting that the shipping label may have been sent to the original consultant.
  • One participant shares their experience where the company did not require the return of an extra item, indicating that sometimes they allow customers to keep items for their inconvenience.
  • A different participant references a policy on order cancellations, suggesting that if the company does not pick up an item within a certain timeframe, the customer may keep it.
  • Another participant expresses that they would keep the item without guilt and shares a personal experience where they successfully asked to keep a low-cost item instead of returning it.

Areas of Agreement / Disagreement

Views differ on whether the friend should keep the item or attempt to return it, with some participants suggesting keeping it while others recommend contacting the company for clarification.

Contextual Notes

Participants share personal experiences related to handling extra items received after shows, with varying outcomes based on their interactions with the company.

Who May Find This Useful

Consultants who encounter similar situations with extra items after shows may find the shared experiences and viewpoints relevant.

B
barbchan
Messages
130
My friend had a show with another consultant just before I signed up. Along with her order she recieved a Skinny Scraper that was extra. She contacted HO who told her they'd send her a shipping label to send it back but it never came. This was in March. She still has it in the original bag and was asking me what to do with it today. Should I tell her to keep it or call HO again? She was even thinking of just sending it back herself but I told her she shouldn't have to pay the shipping. :confused:
 
Email HO and see what they want her to do. It could be that the shipping label was sent to the other consultant.
 
I've had some times where they don't ask for the item back. I guess they figure the extra cost and time in creating the label, postage and restocking just isn't worth it. I just had a show where they sent an extra one classic but not a small mix n scraper. They told me to tell the hostess to just keep the item for her inconvenience.

If you or she call they may just tell you the same thing especially since it has been a couple of months. I'm sure she just wants to get it wrapped up.

Michele
 
There is a section on the back of the reciepts about cancelling an order, (I know this isn't your friends situation) but they say that
"If you make the products available to Company and Company does not pick them up within 20 days of the date of your cancelation, you may retain or dispose of the products without further obligation."
So...it seems like your friends tried to return them, I would think that this would apply to her as well.
 
keep itI'd keep it without guilt. However, if you call (e-mail is probably different), you can always ask if the host can keep it. The customer service folks are not looking at the price and just go through the motion of sending out a label. I called about one extra quick-cut paring knife and they wanted the host to return it. I then asked if she could keep it since it was so inexpensive and they said "yes." I think the rep didn't know the cost.
 

Frequently Asked Questions

What is an Extra Skinny Scraper and how can it help my friend?

An Extra Skinny Scraper is a versatile kitchen tool designed by Pampered Chef that helps in scraping, spreading, and mixing ingredients. Its slim design allows it to reach into tight spaces, making it perfect for scraping bowls, jars, and pans. Helping your friend with this tool can enhance their cooking experience by making food preparation easier and more efficient.

How can I assist my friend in using the Extra Skinny Scraper effectively?

You can assist your friend by demonstrating various techniques for using the Extra Skinny Scraper, such as how to scrape the sides of mixing bowls, spread frosting on cakes, or mix ingredients in small containers. Offering tips on proper cleaning and maintenance will also ensure they get the most out of their scraper.

What are some creative ways to use the Extra Skinny Scraper?

The Extra Skinny Scraper can be used in many creative ways, such as spreading sauces on pizzas, mixing small batches of dough, or even serving dips. Encourage your friend to experiment with the scraper in different recipes, and share ideas for using it in meal prep or baking to inspire their culinary creativity.

Is there a specific way to clean and maintain the Extra Skinny Scraper?

Yes, the Extra Skinny Scraper is easy to clean. It is dishwasher safe, but hand washing is recommended to prolong its lifespan. Advise your friend to avoid using it on sharp or abrasive surfaces to prevent damage. Regularly checking for any signs of wear will also ensure it remains in good condition.

Can I gift an Extra Skinny Scraper to my friend, and how should I present it?

Absolutely! Gifting an Extra Skinny Scraper is a thoughtful gesture. You can present it in a fun way by wrapping it in a kitchen towel or pairing it with a recipe card that includes a favorite dish that uses the scraper. This personal touch will make the gift more special and encourage your friend to use it in their cooking.

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