Help! Trying to Enter a Show Through Pp And...

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Discussion Overview

This thread discusses issues related to entering a show through Pampered Chef's system, specifically regarding the application of discounts and host specials. Participants share their experiences and troubleshooting steps related to co-hosts and past host discounts.

Discussion Character

  • Anecdotal
  • Technical explanation
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, encountered difficulties entering a code for a free celebrate plate due to a message indicating the discount had already been used.
  • Another participant shares their experience of successfully opening a new show and suggests ensuring the co-host box is checked on both host order screens.
  • Some participants discuss the necessity of checking the co-host box, with differing opinions on whether the host box should also be checked.
  • One participant mentions that they received conflicting information about the co-host and host order setup, indicating confusion around the process.
  • A participant expresses frustration after attempting to balance the show, receiving a message about exceeding the maximum number of host specials.
  • Another participant suggests that if a past host is involved, their order should be entered as a guest order to avoid issues with host specials.
  • One participant shares guidance received from their executive director regarding the celebrate plate, explaining a workaround for the system glitch.
  • One participant expresses gratitude after successfully resolving their issue with the help of another participant's advice.

Areas of Agreement / Disagreement

Views differ on the correct setup for co-hosts and hosts, and no clear consensus emerges regarding the best approach to enter orders and apply discounts.

Contextual Notes

Participants are sharing personal experiences and troubleshooting steps related to the Pampered Chef system, specifically focusing on entering shows and managing host specials.

Who May Find This Useful

Consultants navigating similar issues with entering shows and applying discounts in the Pampered Chef system may find the shared experiences and solutions helpful.

S
Stacy
Messages
19
it won't let me enter in the code for the free celebrate plate. I have a host and a co host so I gave the host the 60% off deal and I ws going to give my co-host the free celebrate plate because they had 15 or buying guests but when I put the code in it says you have used the discount allready. HELP!!
I also had a past host discount on there also could this make a difference? It shouldn't.
Stacy
 
I opened a new show and it worked fine. Just make sure that you have the co-host box checked on both of the Host's order screens. If should work fine then.
 
Donna, are you sure? I think the co-host is s'posed to be checked, but NOT the host...
 
Go to the help area of PP and search co-host. It will bring up the exact info. I did it with both checked, but PP says that the second time the Add Host Order button is checked that the co-host box is automatically checked. So, I don't know if it matters if one or both are checked. Maybe someone else can shed some light on matters.
 
  • Thread starter
  • #5
I got it added to the co-hosts order butnow when I got to balance the show, it says... exceeded max. # of host specials and it will not balance. UGH!!!
Stacy :mad:
 
I hope I understand you correctly.

Your past host ordered the monthly host special? Is that past host the Co-Host ? If so, delete it and enter it as a guest order. Only one host can get the special and one past host. The past host monthly special order cannot be on the co-host order.


The host and co-host count as one host.


This is really hard to explain. Sorry, but I hope it helps in someway.
 
  • Thread starter
  • #7
The co host is not the past host. I have done everything I could think of. I even deleted the show and started from scratch which took along time since there were over 30 orders! I guess I will have to call tech support tomorow. I hope I can resolve the problem soon because I want to get the show closed in time for it to count on my October shows.
 
Got this from my ED regarding the Celebrate Plate:


The other is a little glitch that you can easily correct. A November Host can earn the Celebrate Plate FREE with 15 orders. The number is HF88. If you have updated your data base, it is in there. However, you need to manually change it from a Host Special to just a Special, otherwise the program will tell you a Host can only receive one special when you try to add it along with the Roasting Pan or whatever monthly Bonus your host has selected. Click on update across the top, product list, look for HF88 and then change it manually. Click on update and that should correct the problem.
 
  • Thread starter
  • #9
THANK YOU ANN!! It worked. You saved my day!!! :D
Stacy
 

Frequently Asked Questions

Help! Trying to Enter a Show Through Pp And I Can't Find the Option. What Should I Do?

If you're having trouble locating the option to enter a show in Pampered Chef's system, first ensure that you are logged into your Consultant account. Navigate to the 'Shows' section in your dashboard. If the option still isn't visible, try refreshing the page or clearing your browser's cache. If the issue persists, consider reaching out to Pampered Chef support for assistance.

What Do I Do If I Encounter an Error Message While Entering a Show?

If you receive an error message while trying to enter a show, take note of the specific message displayed. Common issues may include internet connectivity problems or session timeouts. Try logging out and back in, or using a different browser. If the problem continues, contact Pampered Chef's technical support for further help.

Can I Enter a Show After It Has Already Started?

What Information Do I Need to Enter a Show?

To enter a show, you will typically need the show date, host's information, guest list, and any orders that have been placed. Make sure to have all relevant details handy to streamline the process and avoid any delays.

Is There a Deadline for Entering Shows in Pampered Chef's System?

Yes, there is usually a deadline for entering shows, which is typically within a certain number of days after the show date. It's important to check Pampered Chef's guidelines or your consultant resources for specific deadlines to ensure that all sales are properly recorded and credited.

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