Help Needed: Placing Orders for HWC Month

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Discussion Overview

This thread revolves around participants' experiences and challenges related to placing orders for HWC month. Many express frustration over the unavailability of products on their personal websites and the technical difficulties encountered when attempting to access the relevant links.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, mentions difficulties directing customers to place orders for HWC month due to missing links on their personal websites.
  • Another participant notes that the products were expected to be in the Outlet but were not available at the time of inquiry.
  • Several users express frustration over the timing of updates, questioning why the products were not available as promised on October 1.
  • One participant shares their experience of receiving multiple emails from customers inquiring about the products, indicating a high level of anticipation.
  • Another participant mentions that they had to clear cookies to see the updated links, highlighting technical issues affecting access.
  • Some participants discuss the impact of these issues on customer relations, expressing concern about losing sales and customer trust.
  • One participant shares their experience of needing to log out and back in as a customer to access the products, suggesting a workaround for others facing similar issues.

Areas of Agreement / Disagreement

Views differ regarding the availability of the HWC products and the effectiveness of the communication from the company. No clear consensus emerges on the timing of when the issues will be resolved.

Contextual Notes

Participants are primarily consultants discussing their personal experiences with the ordering process and the technical difficulties encountered. The thread reflects a shared concern about customer expectations and the impact of these issues on their businesses.

Who May Find This Useful

Consultants who are navigating similar challenges with product availability and customer communication may find the shared experiences and troubleshooting tips relevant.

Yea I got the link too but like Ann said most are probably getting there and they are finished the work that is already started. I have customers waiting for my email who knew this was going to be happening that I mentioned to in september so I am sure it will be up some time soon today.
 
still nothing. I am SO glad I didnt send out emails already. I kinda felt like this might happen so I waited to check on it this morning...
 
Okay. I looked and the sub-cat is there. Before when it didn't show up, I realized I somehow was in under a host (in the upper right it said something about Host Suzie X). Closed all windows, cleared cookies, and now the sub-cat is there but still technical difficulties.
 
i already sent out my emails but its only 7am here on the west coast. so hopefully they get it fixed before all of my customers check their emails & realize how CUTE everything hwc is!
 
I sent them an e-mail so we will see what HO says....
 
I just called the solution center and the problem was already reported. They are working on getting the HWC link up.
 
At least on my website I am now seeing the link of the HWC stuff on my homepage. Still "technical difficulties" when I click on it.

Hopefully, we are getting closer to it working.

Tracy
 
I should probably know this, but I don't, so I'm asking...

I plan to place an order for myself (being the junkie that I am). I don't care if I get a discount on these items (since it is HWC), but is there anything 'different' I need to do ordering as a consultant on my own website?
 
Just go through your PWS and order them. ;) That's it.
 
I went thru my site. (had my sister try too) can't find any items?? we clicked on the HWC box...there is something on the list that says HWC online exclusives but it keeos taking me back to the home page??
 
Any idea when they will have the technical difficulties resolved?????
 
This is so frustrating, I mean, really...
 
yeah, just another flop on pampered chef's behalve. They wait until the last dang minute to get it up because it's "ToP SEcret" and it's not even working. Ridiculous for a company that prides itself on precision.
 
tabnat80 said:
yeah, just another flop on pampered chef's behalve. They wait until the last dang minute to get it up because it's "ToP SEcret" and it's not even working. Ridiculous for a company that prides itself on precision.
Click to expand...

I agree. This should have been all set and ready to roll first thing.
 
When I click on the link all it does is reload the same page. Weird LOL Maybe they are getting closer to having it fixed, took it from going back to home page to reloading this page. Next maybe the page with the items? Hoping so LOL
 
I see the link on my PWS but the link doesn't work .. it just reloads whatever page I am viewing.

For the life of me I don't get why it is such a state secret.

I am not sending out my "news" until this is fixed.
 
It's up I just got it :)
 
has the HWC clips, mini measure all, mini stainless steel whisk, pink bar board and knife, pink nylong knife, ribbon decorating stencils, Pink SA cups, Bowls and lastly the square plates.
 
:(Well, I had it but accidentally closed it to get to email people who tried to order and let them know it's up and now I can't get it back :(
 
Does the mini whisk have any pink on it? Or am I just seeing the reflection off the pink lemonade?
 
I didn't notice but I did notice the clips do not have a price so calling HO.

Called technical support and they didn't even know it was up yet LOL Now they are going to see what's up with the price of the clips. Even when you add it to the bag there is no price LOL
 
Last edited:
weeee!!

Trina
 
Ummm, how much are the whip clips???
Anyone know? There is no price there and even when you put it into your cart, no price shows up!

Trina
 
OMG, the clips are SO CUTE! I need a price to pop up so I can order them for my booth!
 
Mine's working just sent an email to all my contacts on PWS letting them know.
 
It said $3.50 in the email through CC.
 
thanks!

Trina
 
its still not up on my page yet.. I see it on the regular PC site but what about our ind sites?
 
AAAHHH! I just added the clips to my shopping cart and when it took me to the cart, 3/4 of the things in there were gone! I guess they're still working out some kinks.
 
now I can see the items, but nothing is showing up in my cart when I tell it to add!
 

Frequently Asked Questions

What is HWC Month and why is it important for placing orders?

HWC Month, or Host With Confidence Month, is a special promotional period where Pampered Chef offers exclusive deals and incentives for hosts and guests. It’s important for placing orders during this time because it allows hosts to maximize their rewards and guests to take advantage of limited-time offers.

How can I place an order during HWC Month?

You can place an order during HWC Month by visiting your consultant's personal website or by contacting them directly. Make sure to check for any special promotions or bundles available during this month to get the best deals.

Are there any special promotions for hosts during HWC Month?

Yes, during HWC Month, hosts can earn additional rewards, discounts, and exclusive products. It's a great time to host a party as the incentives are designed to encourage more bookings and higher sales.

What should I do if I encounter issues while placing my order?

If you encounter any issues while placing your order, first try refreshing the page or checking your internet connection. If problems persist, contact your Pampered Chef consultant for assistance or reach out to customer support for help with your order.

Can I combine orders with friends during HWC Month?

Yes, you can combine orders with friends to take advantage of group discounts or to meet minimum order requirements for certain promotions. Be sure to coordinate with your consultant to ensure everything is processed correctly.

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