Have You Sent Out a Notice About Discontinued Items?

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Discussion Overview

The thread centers around participants discussing their experiences and ideas related to sending out notices about discontinued items from Pampered Chef. Various approaches to communication, including emails and flyers, are explored, along with incentives for booking shows.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses a desire to create an "Extra Extra" flyer to announce discontinued items and considers offering a gift to incentivize bookings.
  • Another participant likes the idea of making the communication a competition for the first to respond.
  • Several users mention sharing flyers and templates, with one participant successfully sending out a flyer and receiving orders from it.
  • One participant shares their experience of using a postcard to highlight discontinued items and offering gifts for bookings, noting their goal to increase show numbers.
  • Another participant discusses their plan to print postcards using pre-perforated stock to save time and effort.
  • Some participants request assistance in converting materials into different formats, such as from PDF to Word.
  • One participant notes that they included more detailed information about products in their newsletter, while others express concerns about readability.
  • Another participant points out an error in a posted postcard, highlighting the importance of accuracy in communications.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various communication methods, and no clear consensus emerges regarding the best approach to notify customers about discontinued items.

Contextual Notes

Participants share personal experiences and strategies for engaging their customer base regarding discontinued products, reflecting a variety of creative approaches and preferences.

Who May Find This Useful

Consultants looking for ideas on how to communicate about discontinued items and those interested in sharing promotional materials may find this discussion relevant.

quiverfull7
Gold Member
Messages
3,142
Has anyone sent out an email or flyer about the discontinued items? I send a monthly newsletter but I think I want to send something like an "Extra Extra" flyer but I cannot seem to get inspired ... I would like to make it a bonus opportunity like... the first 2 to respond and book a Feb. show will get an extra gift from me. Any ideas?
 
I like the idea of making it a competition with the first to respond...
 
Here is one that was posted here a week or so ago...
 
Ooops, apparently it won't let me attach the flyer right now. It's the "Going, going, gone" flyer. If you do a search you should be able to find it. I'll try posting it again in a little while.
 
  • Thread starter
  • #5
I have your flyer... Thanks!
 
  • Thread starter
  • #7
I like your format! Thanks! Now.. to get inspired to compose a letter to go with it! :)
 
Thanks Heather :) Awesome job!

Claudia Heppen
Pampered Chef Future Director
[email protected]
 
PostcardOK, I decided that I really need to amp up the number of shows I do for February (currently a big fat 0 :( ). So, using the basic idea that quiverfull7 had, I thought I would try sending out a postcard showing a few of the discontinued items and also offering a free gift to the first 3 that call and book a February show... We'll see how it works!
 

Attachments

kearstin said:
OK, I decided that I really need to amp up the number of shows I do for February (currently a big fat 0 :( ). So, using the basic idea that quiverfull7 had, I thought I would try sending out a postcard showing a few of the discontinued items and also offering a free gift to the first 3 that call and book a February show... We'll see how it works!


Kirstin, That really is a great idea. Do you buy Stock paper to print these out on yourself or do you take them to a copy shop?
 
Well, this is the first time I am going to try this, but I am planning on printing them out myself to save a little.

I found that at Office Depot or places like that, Avery has a box of pre-perforated postcards and I will probably use those and save myself cutting them, etc. and it will work with the template on Publisher (that's how I created the original file, but it was too large to post here).

I would be glad to email the Publisher file to anyone interested so it can just be modified rather than recreated.

Kearstin
 
Can someone change this postcard pdf to a Word doc?

Trish in Texas
Future Director & Recruiter
Just signed #3
 
Word doc please?Yes, I would love this in a Word Doc... anyone?
 
I sent out an email with the going going flyer and received 4 orders from it. I was very suprised since my emails for a discount or free shipping that I send I have never received an order from them.

The best part about sending an email it doen't cost anything. It's always worth a try.:)
 
I know I'm late doing this but if anyone still wants it in word here it is.
 

Attachments

I just sent this out with my newsletter- I wanted to give a little more info on each product, but they aren't very descriptive. I just wanted more than a list...
 

Attachments

Hey Gillian, did you send it out like that? I feel like its really hard for me to read. Maybe its just me though.:)
 
tlennhoff said:
I know I'm late doing this but if anyone still wants it in word here it is.

Great Job Kearstin! :D Thanks so much for doing the work and sharing!
Great Job Tasha! Thanks!!:D
 
PampMomof3 said:
Hey Gillian, did you send it out like that? I feel like its really hard for me to read. Maybe its just me though.:)
I put it in my newletter so it was spaced out a lot better! I just didn't want it to be 15 pages in the doc!
 
pcheframsey said:
Ok, here it is...

Thank you! I updated it (with my info ;) ) and emailed it to my Feb. Hosts... YAY!

THANKS AGAIN!
 
gilliandanielle said:
I just sent this out with my newsletter- I wanted to give a little more info on each product, but they aren't very descriptive. I just wanted more than a list...

Thanks so much Gill! I was looking for something like this & didn't have time to print one up yet~ & am leaving for a show in 20 mins! (yes I know, I procrastinate:rolleyes: )
 
I hope it works! I haven't gotten any orders yet :(
 
I send out this newsletter that was posted a couple weeks ago. It lists the discontinued products at the end.
 

Attachments

Those are all great!!!
 
Not sure if anyone noticed, but there is an error on the postcard that was posted. The Warm Me Up set is pictured twice and the description under the second one is the mini fluted pan. Hope you caught that before mailing. :)
 

Frequently Asked Questions

What should I include in the notice about discontinued items?

In your notice, be sure to include a list of the discontinued items, the reasons for their discontinuation, and any relevant dates (such as when they will no longer be available). It’s also helpful to mention any similar products that are still available or any promotions that may be relevant.

How can I effectively communicate the notice to my customers?

You can communicate the notice through various channels such as email newsletters, social media posts, and personal messages. Consider creating a visually appealing graphic or flyer that highlights the discontinued items and sharing it across your platforms to reach a wider audience.

Is it necessary to send a notice about discontinued items?

Yes, it is important to send a notice about discontinued items to keep your customers informed. This transparency helps maintain trust and allows customers to make informed decisions about their purchases. It also provides an opportunity to promote alternative products.

When is the best time to send out the notice?

The best time to send out the notice is as soon as you receive confirmation of the discontinued items. This allows customers to make their purchases before the items are no longer available. Additionally, sending the notice during peak shopping times can maximize its reach.

What should I do if customers have questions about discontinued items?

If customers have questions, be prepared to provide them with detailed information about the discontinued items, including reasons for discontinuation and suggestions for alternative products. Encourage open communication and be responsive to their inquiries to maintain a positive relationship.

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