Booking issues for hotel rooms through Consultant's Corner are causing frustration due to a server outage at Experient, which is expected to be resolved by this afternoon. The system currently restricts room bookings to individuals who have registered for NC, and many users are unable to access the registration platform, which may not be operational until later. There are reports of additional technical difficulties on the hosting organization's end, complicating the situation further. Communication regarding the status of registration and hotel bookings is inadequate, leaving many users in the dark. The urgency for a fair registration opportunity for all time zones, particularly for those on the West Coast, is emphasized, as the opening of these services is critical for attendees planning their participation.
i went to Consultant's Corner to book a room and can't see any link to follow to Experient. Has anyone figured this out?
chefkugler
115
#2
It isn't up yet and one of my consultants got through to Experient and they told her the server was down and it wouldn't be ready for PC until this afternoon.
But I still keep checking CC for it anyway.
I got through right at 9am. The reason for the problem is that they are set up to only let people get rooms who have actually already registered for NC. I told her that I would be out and didn't know when I would be back to register but that getting a room was my #1 priority. I got the room and the e-mail confirmation. I immediately called one of my TLs to have her call and get the room and by 9:15am, they told her their servers were down. And for that to happen on all days, it figures it would be today!
I
icerneaccorie
#5
I can't even find where I can register for NC. Or is that down too?
finley1991
1,712
#6
It will probably open at noon or after. They need to give the west coast people time to get up and get moving so they have a fair shot at getting registered for NC and hotels too! On another loop someone said that HO is having some issues on their end and it will be up when they get it resolved. Hopefully SOON!!!!!
I
icerneaccorie
#7
Thanks Colleen, If I wasn't off from school this week I would have forgotten it was reg. day. I need to figure out what classes I'll be taking.
Thanks again, Now wake up you West Coast peeps. People are waiting on us. lol:yuck:
They were waiting for you to get home from your ultrasound! Everything go well!
chefkugler
115
#10
NOTHING!!! They are toying with us all.
C
chefkathy
#11
Wow, I'm trying to fax my housing form and they must have turned off the fax #. The transmission keeps failing!
chefkugler
115
#12
When you call them it says that it is not open at this time and to check the web site for when it will be open later. Of course the web site doesn't tell us when.