FedEx as New Delivery Vendor: What We Know So Far

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Discussion Overview

The thread discusses the transition to FedEx as the new delivery vendor for Pampered Chef, with participants expressing a range of opinions and experiences regarding this change. Many are sharing their concerns about potential impacts on delivery reliability and shipping costs, while others reflect on their past experiences with both FedEx and UPS.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses disappointment about the switch from UPS, citing a positive relationship with their UPS delivery person.
  • Another participant mentions that they found a Q&A form about FedEx, which did not indicate any shipping price increases.
  • Several users share concerns about the reliability of FedEx deliveries compared to UPS, with some noting that FedEx deliveries can be unpredictable.
  • One participant shares their experience of having to travel a significant distance to access FedEx services, which they find inconvenient.
  • Another participant expresses excitement about the change, citing previous issues with UPS deliveries and hoping for better service from FedEx.
  • Some participants mention the lack of Monday deliveries by FedEx, which they find concerning.
  • One participant recalls that a previous switch to FedEx resulted in complaints from consultants, leading to a return to UPS.
  • Another participant shares their positive experiences with UPS and expresses sadness about the change, highlighting the personal connection with their UPS delivery person.

Areas of Agreement / Disagreement

Views differ significantly among participants, with some expressing optimism about FedEx and others voicing strong concerns and dissatisfaction with the change.

Contextual Notes

Participants are sharing personal experiences and opinions regarding delivery services, with a focus on how the change may affect their business operations and customer satisfaction.

Who May Find This Useful

Consultants who are interested in understanding the community's sentiments regarding the new delivery vendor and how it may impact their business practices.

ShanaSmith
Silver Member
Messages
1,313
Did anyone notice the link on CC this morning that says that Fedex is our new delivery vendor? The link doesn't work, but I bet that is going to be anounced at leadership. Personally I am disappointed, I have a great ups man.
 
See the thread "I think I know" under Leadership 2007 to see the long discussion about it:)
 
  • Thread starter
  • #3
ok, um, it's gone now!
 
It's still there and I was able to click on it and read a Q and A form. It says nothing about shipping prices increasing, just questions about how FedEx will differ from UPS.
 
I HATE Fedex for here. You never know when they will deliver here and UPS delivers here by lunch. UH!!! I will not like this change at all! Unless it gets better, I think things will get worse with them being our shipper.

And if our shipping cost goes up that is going to be a bad affect I have people that do small orders complain about the shipping now as it is.

I hope we do not do like Southern Living does and it is a certain percentage of the order b/c that it awful! Wit
 
Last edited:
Copy & Paste Please
pamperedbecky said:
It's still there and I was able to click on it and read a Q and A form. It says nothing about shipping prices increasing, just questions about how FedEx will differ from UPS.

Becky,

Could you please copy and paste what you are seeing? I get a "This page has either been moved or no longer exists" message when I click on it.

Thanks!
 
Yes, please Becky? :D
 
let me crop it and such and then try to upload it, hold on!
 
here ya go...
 

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ooohhhh...... what's taking so long???? (Just kidding)

I also got the "This page has been moved or removed" message when I tried the link, so info would be appreciated. THANKS!
 
Here's the informationi was able to click on the link and this is what I got!!
 

Attachments

wow - no one else was able to get that!!
 
yeah, i'm just waiting for the PC police to come and arrest me for having access to new information that hasn't been released yet!
 
Thanks!!! :D
 
haha...okay so after reading it, it doesn't seem too bad! no price inflations, for now...that we know of...but i just wish I had a kinko's near me!
 
but would it tell us on that informational sheet about fed ex if there was going to be a shipping increase? Isn't that just PC and not really related to Fed Ex?
 
mandydollie said:
yeah, i'm just waiting for the PC police to come and arrest me for having access to new information that hasn't been released yet!

I hear the sirens now. As long as they will let your one phne call be a visit to this website we will post your bail!!!
 
Thanks Jennifer... I knew that I could count on fellow cheffers to bail me out... I can see it now.. Cheffers from all over the world arriving via fed ex trucks!!!!
 
The sheet was informative, but does not sound any different procedures than UPS. Except with UPS I can call the morning the shipment comes to the local offices and change where the pakcage goes but I doubt I can call FedEx and do that. Plus, the nearest Fedex office is 90 miles away. The closes drop place for me is 30 minutes away and it is just that a drop BOX. I will have to have pick-ups just like UPS.

So, it does NOT make anything more convenient for me! Makes it worse b/c they do not deliver until late here.

I do like the Saturday deliveries, but I have never seen them delivery here on Saturdays.

Guess we will see. I just hope the shipping does not go up!
 
same with me... and i was able to track a package online or by email alert with UPS..nothing new!!
 
yeah, if shipping goes up, I'm tempted to hijack a fed ex truck... ha ha
 
I just talked w/ my dir. & she said they did this before but the consultant's complained so much that they went back to ups the next year. I was laughing about the kinko's because there is not one kinkos within a hundred miles of us. We will see what happens.
 
I was pretty excited about the kinkos thing--I made quite a few copies at one before doing BRU one month. I have a wedding expo at the end of this month, so I'll need to go make more copies for my drawing slips.
 
pamperedalf said:
I just talked w/ my dir. & she said they did this before but the consultant's complained so much that they went back to ups the next year. I was laughing about the kinko's because there is not one kinkos within a hundred miles of us. We will see what happens.
The closest one to me is 35 miles away. Good thing we can choose to have them come to us or our host for pick-up. I would be hopping mad if they have to take returns somewhere! Talk about an inconvenience!
 
I'm almost sorry I read this. I cannot imagine that I have received my last delivery from our great UPS delivery person. They have been delivering within 48 hours of being shipped, to my home, so dependably. I hope FEDEX
can do as well. Note they will not be delivering to homes on Mondays. Isn't that a bit crazy. I sure don't want packages delivered to my home on Saturdays during summer weekends when we are frequently away. How about you? Does the Saturday delivery advantage outweigh our not having deliveries on Mondays? I am not happy with this change, and we don't even know if it will be reflected in pricing, yet!
 
It did not even register with me that they do not delivery on Monday!! That is weird!! I see Fedex trucks around here on Monday. What's that about?
 
Thanks for sharing... Now I have to call my brother- n- law, he works for FedEx LOL:D
 
Isn't it wonderful finding out something before it is announced!! I am getting to know a little of what you people that go to conference feel like!! ha!:D
 

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