Sherry Leigh
- 60
Easy Instructions for Oofs: Simplify Outside Order Form Process
- Thread starter Sherry Leigh
- Start date
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- Tags
- instructions
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Discussion Overview
The thread discusses experiences and suggestions related to providing instructions for outside order forms (OOF) used by hosts in the Pampered Chef community. Participants share their challenges and ideas for simplifying the process for customers.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant inquires about instruction sheets for hosts to help customers with subtotals and tax calculations.
- Another participant suggests highlighting specific boxes on the OOF to guide hosts and prevent omissions like shipping costs.
- One participant mentions explaining the process directly to hosts, finding it straightforward but considers creating an instruction sheet.
- A participant notes that the Canadian OOF is more complex due to varying tax rates, which adds to the challenges faced.
- Another participant expresses frustration with the current OOF layout, indicating that incorrect submissions are common and plans to draft an instruction sheet for feedback.
Areas of Agreement / Disagreement
Views differ on the necessity and effectiveness of instruction sheets, with some participants suggesting practical solutions while others share their experiences without formal documentation.
Contextual Notes
Participants share personal experiences with the OOF process, highlighting regional differences and the impact on customer interactions.
Who May Find This Useful
Consultants looking for strategies to assist hosts and customers with outside order forms may find the shared experiences and suggestions relevant.
chefann
Gold Member
- 22,050
Sherry Leigh
- 60
Highlighting a good ideaThanks Misty, highlighting is a good idea, especially to remind guests to include shipping, I've had customers forget to include it as well. I find this month's OOF especially frustrating b/c the cookbooks that are on sale as guest specials are already listed under "products" instead of "library". Almost every form that guests fill out themselves is incorrect, usually they list everything under products and apply both taxes to everything. When I have some time I'll draft an instruction sheet and post it here for everyone's review and comments.
Frequently Asked Questions
What is an Outside Order Form (OOF) in Pampered Chef?
An Outside Order Form (OOF) is a tool used by Pampered Chef consultants to collect orders from customers who are not attending a party or event. It allows consultants to gather orders outside of the traditional party setting, making it easier to reach customers who may not be able to participate in live events.
How do I simplify the OOF process for my customers?
To simplify the OOF process, provide clear and concise instructions on how to fill out the form. Include details such as how to select products, provide payment information, and submit the form. Additionally, consider offering a digital version of the OOF that can be easily shared and filled out online.
What information should be included on the Outside Order Form?
The OOF should include essential information such as the customer's name, contact information, product selections, quantities, and payment method. It’s also helpful to include a section for any special instructions or notes from the customer.
Can I use a digital format for the Outside Order Form?
Yes, using a digital format for the OOF can streamline the process. You can create a fillable PDF or use online survey tools to allow customers to submit their orders electronically. This can make it easier for customers to complete and return their orders quickly.
What are the benefits of using an Outside Order Form?
Using an OOF allows consultants to expand their reach beyond live parties, making it easier to gather orders from a wider audience. It also provides a structured way to collect orders, ensuring that all necessary information is captured accurately. This can lead to increased sales and improved customer satisfaction.
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