heat123
Silver Member
- 6,977
I just got a call from a past guest (outside order) from a show transmitted on 11/6/07... she told me she was double charged for her order plus another random amount. I check it and sure enough I some how entered her card # and the other guest name on the other order! Never have I done anything like this before! I called HO and they put a notice into Finance to take care of a reversal charge and charge the correct card holder on wednesday the 26th!:yuck: I feel soo bad(sick to my stomach actually) ! What should I give this customer for my horrible mistake??
Anything like this ever happen to you?
Anything like this ever happen to you?
Last edited: