Dial-up Frustration: Re-downloading the Update Again

Click For Summary

Discussion Overview

This thread centers around participants' experiences with downloading and updating the P3 software, highlighting frustrations and technical issues encountered during the process.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration with the lengthy download time due to using dial-up, which affected their ability to submit a show.
  • Another participant noted a quick update process on a cable modem, contrasting with others' experiences.
  • Several users mentioned encountering errors or issues with the software, including problems with syncing and opening the program correctly.
  • One participant shared that after re-downloading the update, their software began functioning properly.
  • Another participant reported receiving advice from the home office about ongoing glitches with the new program and suggested trying to download again later.
  • One user indicated they had no problems after multiple attempts, raising questions about whether issues were specific to submitting shows.

Areas of Agreement / Disagreement

Views differ regarding the effectiveness of the update process and the frequency of issues experienced, with no clear consensus on whether the problems are widespread or isolated.

Contextual Notes

Participants shared personal experiences with the update process, highlighting variations based on internet connection types and individual software performance.

Who May Find This Useful

Consultants experiencing similar technical issues with the P3 software may find these shared experiences relevant.

raebates
raebates
Staff member
Messages
18,217
I did the manual download. Now my P3 won't submit my show. I called the HO. I told them I had re-opened P3 and logged off/logged back onto the internet. They asked if I had restarted my computer. I said yes. After leaving me for a while, she asked when I had downloaded the update. I told her it was around 4 p.m. She said, "Oh, I'm sorry. You'll have to download it and install it again."

Loverly. I still have another 2 1/2 hours of download time. :grumpy: I have dial-up.

I'll be fine. I'm just a little frustrated.
 
That's lame!
I'm wondering if mine even downloaded. I tried to update and it only took about 5 minutes. I'm on cable modem, but I thought it would take longer from everything that I've heard.
 
Well Rae I am in the same boat with you except my pampered partner won't open correctly and is all messed up good luck.
 
Aw, that stinks.
 
I guess this means, I need to wait until tomorow to open and do the update to make sure they have all the kinks worked out?
 
  • Thread starter
  • #6
It's done, and it's working! I was able to submit my show and my supply order.I appreciate the commiseration, though. :)
 
I got a weird error today and the HO line said that if you got a logon error to go to the PC website. I did and the download took over an hour but it has all online orders on it now plus when you are putting in a Show, as soon as you get orders on it, it has a box on the Summary Page to add it to the PWS. Don't know what else is out there...
 
I couldnt get mine to sync tonight, then it popped up with an error and told me to restart, the restart of the program took about 5 min, but it seems to be working fine for me now. I dont have any orders to put through right now to check that out, but i didnt have a problem last night!
 
Mine was acting weird today too. I think that I will download the update again and then restart my computer. Because I know I did it before 4:00!
 
pcchefjane said:
Don't know what else is out there...
Click to expand...

Go to the Help menu in P3, and select "What's new." It will display a list of what was updated in the new version.
 
Is everyone having problems? I have opened and closed and opened and had no problems - is it only when you go to submit?
 
The tech guys at HO told me they were experiencing glitches with the new program and were in the process of fixing it. They advised to keep trying every few hours to download it.

Trish in Texas
Independent Consultant
 
  • Thread starter
  • #13
I only had trouble when I tried to submit. After downloading and installing again about 7:40 last night (which took until after 10) it was fine.
 

Frequently Asked Questions

What is "Dial-up Frustration: Re-downloading the Update Again"?

"Dial-up Frustration: Re-downloading the Update Again" refers to the challenges faced by users with slow internet connections, particularly those still using dial-up, when trying to download software updates. The process can be time-consuming and frustrating, especially if the download fails and needs to be restarted.

Why does the update fail to download completely?

Updates may fail to download completely due to various reasons, including unstable internet connections, interruptions during the download process, or server issues on the provider's end. Dial-up connections are particularly susceptible to these problems due to their slower speeds and higher latency.

How can I improve my chances of successfully downloading the update?

To improve your chances of successfully downloading the update, try to ensure a stable connection by minimizing other internet usage during the download. You can also attempt to download during off-peak hours when internet traffic is lower, or consider using a download manager that can resume interrupted downloads.

Is there a way to download the update without using dial-up?

If possible, consider using a different internet connection, such as a broadband or mobile hotspot, to download the update. Alternatively, you can visit a location with a faster internet connection, such as a library or a friend's house, to complete the download more efficiently.

What should I do if I continue to experience issues with the update?

If you continue to experience issues with the update, contact customer support for assistance. They may provide alternative methods for obtaining the update, such as a physical copy or a different download method, and can help troubleshoot any specific problems you are encountering.

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