Dealing with No-Show Guests: My Experience and Lessons Learned

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Discussion Overview

This thread discusses participants' experiences with shows that had low or no guest attendance. Several users share personal anecdotes about challenges faced during these events and the impact on their business goals.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, experienced a show with no guests and attributed it to the host's lack of follow-up and late invitations.
  • Another participant shared a similar experience where only three guests attended, and they were not engaged with the products, leading to a learning experience.
  • One user mentioned that effective host coaching and follow-up calls can significantly boost attendance, sharing a specific strategy that worked for them.
  • Another participant recounted a successful show where the consultant encouraged guests to bring dull knives for sharpening, resulting in high attendance and sales.
  • One participant reflected on their early experiences with low attendance and noted the importance of diversifying the guest list to include various social groups.
  • Another user expressed concerns about upcoming shows, citing issues with hosts not sending invitations and the impact of seasonal events on attendance.

Areas of Agreement / Disagreement

Views differ regarding the effectiveness of host coaching and strategies for improving attendance, with no clear consensus on the best approach.

Contextual Notes

Participants shared personal experiences from various shows, highlighting the challenges of securing guest commitments and the influence of host actions on attendance.

Who May Find This Useful

Consultants seeking to understand the dynamics of guest attendance and the role of host coaching may find these shared experiences relevant.

R
RachelNguyen
Well,

after 6 months of great shows, I finally had one where no guests showed up. Poop.

I got nervous when the host said to me "have you ever had a show where no guests showed up?" This at about 6:45 pm.

It turns out she didn't make any calls. And while I think she did send out a ton of invitations, she didn't mail them until this week, so they got to people the day before yesterday or so.

It's not true that nobody showed. We had exactly paying guests.

What a drag.

Makes me think I need to work on my host coaching, LOL!

Rachel

PS: This means, unfortunately, that my June is going to be slim pickings. I will definately not be getting to 3K.

Bummer.

Oh, well. You live and learn! Lol.
 
I've had 2- 2 guest shows but that was my smallest so far and both had 2 bookings at each! Which goes to show you never want to prejudge a small show turnout I guess!
3k is an awesome level to reach but I will be lucky to reach $1500 this month! So level 1 is what I am hoping for at this point!
 
That stinks, I had the same experience last night, actually before the show the host gave me the feeling that she was fibbing about the confirmed amount coming (she said 8)...three people showed, and all of them were trying very hard to let me know they didn't want to be there, and that they didn't even know or use the Pampered Chef products, I grinned and beared it....got two sales, and she is going to try and get some outside orders, it was a learning experience....
I am reviewing the DVD right now, since I have another party at 1:00 today....good luck!:)
 
It makes is so much harder when the host doesn't do the follow up. I got some great advice, if you don't mind me sharing and its really helped boost attendance. I call the host two days before the show and tell this this: "I am sooo sorry, I completely forgot to tell you this, but I am holding an ugly pot holder contest. Could you please call all of your guests and let them know? I feel bad to do this at the last minute, bit I am offering a really cool prize and didn't want anyone to miss out." Usually the host says "Oh, no porblem" and makes the calls. :p One host sent out 15 invites. I know bad, right? Well, she had 13 attend!!! That breaks all of the statistics for attendance! And the guests were so excited about it, it was hilarious!
 
That's a great idea Anne. When I was a hostess...my then consultant (now Advanced Director) called me 2 days before and did the same thing but asked me to have them bring their dullest knives (we sold a knife sharpener then) and she would sharpen them (and then sold them all knives and knife sharpeners - LOL)...I had a 36 person show with $1400+ in sales for her!
 
I had a show at the very beginning of me selling PC where one guest showed. I was bummed and started early in my Host Coaching skills. Thought I was doing good...until now. I have a bad feeling about my show today. She is telling me 8 confirmed but then found out from a good friend of hers that she and her husband live paycheck to paycheck and she never sent out the invitations (didn't want to pay for the postage). She just called people. This is show #2 for June. I tried the Dollar Days promotion and just didn't receive good results and also tried the Book to Look with no results. June, July and Aug. are really slim. I am hoping it is just vacations, graduation parties, etc. I am in Wave 3 and am hoping to get tips on getting people to commit to a date. I currently have 13 possible hosts (prior guests) still not committing to dates. I have a problem pressuring people in setting a date. UGG!!:confused:
 
I had this happen during my SS month 2 - nobody showed up. My hostess was a very sweet lady in my neighborhood, but she only invited people from her bible study group, and unfortunately her show was the same day as the bible study potluck.

What I learned from that was to do better host coaching - encourage the hostess to invite from many different groups (work, neighbors, school, etc.), and I try to always mail the inivitations myself and make the reminder calls for my hostess. I like to be in control!
 

Frequently Asked Questions

What should I do if a guest doesn't show up for my Pampered Chef party?

If a guest doesn't show up, it's important to follow up with them after the event. A simple message expressing that you missed them and asking if they would like to see the products or join a future party can help maintain the relationship. Additionally, consider offering a special deal or incentive for them to engage with you later.

How can I prevent no-shows at my Pampered Chef parties?

To reduce the likelihood of no-shows, send reminders to your guests a few days before the event. Use multiple channels like text messages, emails, or social media to reach them. Also, consider creating a fun and engaging event atmosphere that makes guests excited to attend.

What are some lessons learned from dealing with no-show guests?

One key lesson is to manage expectations. Understand that not everyone will be able to attend, and that's okay. Focus on the guests who do show up and make the experience enjoyable for them. Additionally, use no-shows as an opportunity to gather feedback and improve future events.

How can I follow up with no-show guests effectively?

When following up with no-show guests, be friendly and understanding. Acknowledge that life can be busy and ask if they would like to see the products or receive a catalog. Personalize your message to make them feel valued and encourage them to engage with you in the future.

Should I be discouraged by no-shows at my Pampered Chef parties?

No, you shouldn't be discouraged by no-shows. They are a common occurrence in direct sales. Instead, focus on the positive interactions you have with attendees and use each event as a learning experience. Building relationships takes time, and persistence will pay off in the long run.

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