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Pampered Chef: Bookings Customer service has me on hold

  1. Kimberlymmj

    Kimberlymmj Member

    106
    0
    so long. I am missing a an item from my shipment. How lomng does it usually take?
     
    Mar 27, 2009
    #1
  2. Yakmama

    Yakmama Member

    199
    1
    Are they offering the option of a call-back? That's the best bet.
     
    Mar 27, 2009
    #2
  3. D Levad

    D Levad Member Gold Member

    99
    0
    I used the call back today and waited about 2 hours for a call back and then finally after being on for 45 minutes they got the issue resolved.
     
    Mar 27, 2009
    #3
  4. babywings76

    babywings76 Legend Member Gold Member

    7,305
    58
    You can do that as an adjustment on CC. Just go to the adj. page. Enter in your show number (cooking show #5 would be K0005, for example). Then it'll list all the items attributed to that show. Just click on the one you're missing and click "add item", then it'll ask you what was wrong. I believe the first option is "item missing from order" or something like that. You can have it shipped to you, the host, or enter in the address for the guest. Then click all the confirming buttons as you are prompted. Once it's complete, you'll get a confirmation e-mail with a reference number.

    Hope that helps!
     
    Mar 27, 2009
    #4
  5. wadesgirl

    wadesgirl Legend Member Gold Member

    11,440
    34
    I just do mine online! So much easier!
     
    Mar 27, 2009
    #5
  6. krzymomof4

    krzymomof4 Veteran Member Silver Member

    1,683
    0
    I would def try to do it online it you can
     
    Mar 27, 2009
    #6
  7. DebbieJ

    DebbieJ Legend Member

    10,901
    2
    do it online.
     
    Mar 27, 2009
    #7
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