Computer Tragedy: Fried Computer and 4-6 Week Repair Wait Time

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Discussion Overview

The thread centers around a participant's experience with a malfunctioning computer, detailing the challenges faced during the repair process and the implications for using business-related software. Participants share their personal experiences and thoughts regarding potential solutions and technical limitations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over their computer being irreparable and the lengthy repair time required by Compaq.
  • Several participants empathize with the original poster's situation, sharing their understanding of the stress involved.
  • One participant recalls that once shows are submitted through P3, they cannot be submitted through PP, although they acknowledge uncertainty about this detail.
  • Another participant suggests the possibility of purchasing more memory to run P3, while noting the limitations of the old computer.
  • Some participants discuss the concept of external hard drives, with varying levels of understanding about their function and utility.
  • One participant offers to help by allowing the original poster to use their computer for entering shows, highlighting community support.

Areas of Agreement / Disagreement

Views differ on the technical capabilities of the original poster's old computer and the potential solutions available, with no clear consensus on the best course of action.

Contextual Notes

The discussion reflects a shared experience among participants regarding computer issues and the impact on their business operations, particularly in relation to software used for managing shows.

Who May Find This Useful

Participants within the consultant community facing similar technical challenges or considering upgrades to their equipment may find the shared experiences and suggestions relevant.

C
ChefBeckyD
Gold Member
Messages
20,320
So - my computer is fried!

I took it in for repair, and just got word that there is nothing the guy can do. He says it is a hardware issue, and that I have no choice but to send it in to Compaq for repair, and that Compaq always takes 4-6 weeks!:eek:

EVERYTHING is on that computer....and yes, I have backed up....but with no place to put the back up. I can use my old computer for basic stuff, but it doesn't have room for P3 on it.....arrrghhh!

It does still have PP on it, and it is updated and everything. Anyone know if I can send in shows with PP from this computer?:rolleyes:
 
Oh no, Becky! Isn't your computer new? I don't know the answer to your PP question, but I hope you figure this out soon. I understand your stress.
 
Hey Becky! First of all, I'm SO sorry! :cry:

I think if I remember correctly that once you submit shows through P3, you can't submit them through PP. I could totally be wrong though.

Have you thought about purchasing more memory to run P3 on it?
 
PM'd you already of course Becky. :)Good luck!
 
Ugh... what a bummer.... Pretty sure Kristi is right about PP I remember that too/
 
  • Thread starter
  • #6
PampMomof3 said:
Hey Becky! First of all, I'm SO sorry! :cry:

I think if I remember correctly that once you submit shows through P3, you can't submit them through PP. I could totally be wrong though.

Have you thought about purchasing more memory to run P3 on it?
Click to expand...

It's a very old computer, and even with purchased memory, it tops out at 512k....:yuck:
 
Oh man! I don't think you can go back to PP either, maybe you can call HO & explain..
 
  • Thread starter
  • #8
janetupnorth said:
PM'd you already of course Becky. :)

Good luck!
Click to expand...

I'll let you know by the end of the day!
 
Becky- I hope it all works out for you! What a PITA!
 
  • Thread starter
  • #10
ChefBeckyD said:
It's a very old computer, and even with purchased memory, it tops out at 512k....:yuck:
Click to expand...

That was the whole reason I bought the new computer! To have enough space to run P3!

I still love my old computer - it's a Sony Vaio, and I had it for 4 years, and NEVER had an issue with it EVER - and I really abused this thing.

When I went to buy a new computer, I had to buy what I could afford...couldn't afford another Sony.:cry:
 
So sorry about your puter. Just took a class at Conference (making the move to P3) Was talking to the Geeks for awhile & I told them I have not made the move yet because its not fully completed. Also problems with Vista. Anyhoo...answer is no..once you submit a show from P3 theres no going back!
 
BUMMER .... I feel your pain... May 23 was when mine went down... it's AWFUL and I wish I could give you a solution because I know how helpless you feel. Ask around, pray, someone out there has a laptop that you can borrow until your's is returned... put the word out! :) Praying with you!
 
ChefBeckyD said:
It's a very old computer, and even with purchased memory, it tops out at 512k....:yuck:
Click to expand...

What about an external hard drive?
 
  • Thread starter
  • #14
katie0128 said:
What about an external hard drive?
Click to expand...

Yeah - you are talking a foreign language now Katie....what does that mean...and how much would it cost?

My Sony is a laptop...can you even do that with a laptop?
 
an external hard drive would not give you what you need to run P3. You need more RAM to run P3.
 
  • Thread starter
  • #16
DebbieJ said:
an external hard drive would not give you what you need to run P3. You need more RAM to run P3.
Click to expand...

Okay - that's what I thought....and then I was thinking "WHAT??? WHY DIDN"T ANYONE TELL ME ABOUT THIS BEFORE???" (yep, shouting to myself inside my head!)
 
Yes, if you have an external HD you could transfer your harddrive over to it before you ship it in. However, you still need the processing power and memory to run P3.
 
  • Thread starter
  • #18
janetupnorth said:
Yes, if you have an external HD you could transfer your harddrive over to it before you ship it in. However, you still need the processing power and memory to run P3.
Click to expand...

WHAT is an External Harddrive?

Is that like my back up stick thingy? (Um, yeah...really technical here - can't remember what it's called - the little stick I plug into my computer to back it up....)
 
ChefBeckyD said:
WHAT is an External Harddrive?

Is that like my back up stick thingy? (Um, yeah...really technical here - can't remember what it's called - the little stick I plug into my computer to back it up....)
Click to expand...

Close - an external hard drive is a really big stick thingy... it is basically a memory tank in a box that you plug into your computer.
 
DebbieJ said:
an external hard drive would not give you what you need to run P3. You need more RAM to run P3.
Click to expand...

janetupnorth said:
Yes, if you have an external HD you could transfer your harddrive over to it before you ship it in. However, you still need the processing power and memory to run P3.
Click to expand...

I was thinking that if she needed P3 that badly, she could copy her Sony harddrive to the external and run P3 instead. But, you're right, she would still need enough memory for P3... and I can't remember what it needs.
 
I said she can load her file on an area consultant's PC and enter the shows there or I'd be willing to do it for her so her records stay in tack...we'll see what happens...she has some options to ponder right now...
 
janetupnorth said:
I said she can load her file on an area consultant's PC and enter the shows there or I'd be willing to do it for her so her records stay in tack...we'll see what happens...she has some options to ponder right now...
Click to expand...
I would gladly let Becky use my computer, but she may have to come and visit me in Holland. Farmer's Market on Saturday, Becky?
 

Frequently Asked Questions

What should I do if my computer has fried and is in need of repair?

If your computer has fried, the first step is to assess the damage. If you suspect a hardware failure, disconnect all peripherals and power sources. Then, take your computer to a certified repair technician who can diagnose the issue. Be prepared for a potential wait time of 4-6 weeks for repairs, depending on the extent of the damage and parts availability.

How can I back up my data if my computer won't turn on?

If your computer won't turn on, you may still be able to recover your data by removing the hard drive and connecting it to another computer using a USB hard drive enclosure. This allows you to access your files and back them up. If you're uncomfortable doing this yourself, consider seeking help from a professional data recovery service.

Is there a way to expedite the repair process for my fried computer?

What can I do in the meantime while my computer is being repaired?

While your computer is being repaired, consider using alternative devices such as a tablet or smartphone for basic tasks. If you have access to another computer, you can also use that for work or personal projects. Additionally, you might want to explore cloud services for document storage and collaboration to keep your work accessible.

How can I prevent future computer tragedies?

To prevent future computer issues, ensure that you regularly update your software and operating system, use surge protectors to guard against power surges, and perform routine maintenance such as cleaning dust from the internals. Additionally, consider investing in a reliable backup solution to safeguard your data against unexpected failures.

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