Has anyone sent out a letter to past customers who purchased the first trivet offering them the second one? I was thinking about how disappointed I would be if I purchased the first one and didn't continue with each one after (I am a collector at heart). Not sure how I would go about the shipping though. Direct ship? Deliver each one? Your thoughts?
Collecting the First Trivet and Beyond: Your Thoughts?
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Discussion Overview
The thread explores participants' thoughts on reaching out to past customers regarding the purchase of a second trivet after the initial offering. Various shipping methods and the implications of customer satisfaction are also discussed.
Discussion Character
- Opinion-based
- Anecdotal
Main Points Raised
- One participant, identifying as a collector, expresses disappointment at the thought of not continuing to collect the trivets and considers sending letters to past customers about the second offering.
- Another participant agrees that reaching out to past customers is a good idea.
- One participant shares their experience that if a customer lives nearby, they would prefer to deliver the trivet personally, but acknowledges that direct shipping might be more practical for distant customers.
- Another participant raises a question about the availability of the trivet, noting potential confusion regarding its catalog status.
Areas of Agreement / Disagreement
Views differ on the best approach to shipping and customer outreach, with no clear consensus emerging on the best method to engage past customers.
Contextual Notes
Participants share personal experiences and considerations regarding customer communication and product availability, reflecting their individual perspectives as consultants.
Who May Find This Useful
Consultants interested in customer engagement strategies and those navigating product offerings may find the discussion relevant.
pamperedlinda
Gold Member
- 10,156
MaddyandOwensMom
- 138
I guess if the person lived nearby, I would deliver it myself, but with the price of gas, direct ship would be more practical for me if the person lived a distance away. If you don't want to charge direct ship, maybe you could absorb the difference between that and the $4. It would probably be cheaper than driving.
Jessica
Jessica
chefmoseley
Gold Member
- 491
Frequently Asked Questions
What is "Collecting the First Trivet and Beyond" about?
"Collecting the First Trivet and Beyond" is a program designed to encourage Pampered Chef consultants to engage with their customers through collecting unique trivets. It emphasizes building relationships, sharing cooking tips, and promoting products while creating a fun and interactive experience for both consultants and their clients.
How can I get started with collecting trivets?
To get started, you can host a launch party or a cooking demonstration where you introduce the concept of trivets to your customers. Encourage them to collect different designs by purchasing products or attending events. You can also create a social media group to share updates and showcase collected trivets.
What are the benefits of participating in this program?
Participating in "Collecting the First Trivet and Beyond" can help you build stronger relationships with your customers, increase sales, and enhance customer loyalty. It also provides an opportunity for creative engagement, allowing you to showcase your cooking skills and the versatility of Pampered Chef products.
Are there any specific trivets that are more popular than others?
Yes, certain trivets may be more popular due to their unique designs or limited availability. Seasonal or themed trivets often attract more attention. It's beneficial to keep an eye on customer preferences and trends to identify which trivets are in demand.
How can I encourage my customers to participate in collecting trivets?
You can encourage participation by offering incentives, such as discounts or exclusive products for those who collect a certain number of trivets. Hosting contests or challenges can also motivate customers to engage more actively. Sharing success stories and showcasing collections on social media can inspire others to join in the fun.
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