Client Needs a 2 Qt Sauce Pan Lid

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A client urgently needs a lid for a 2-quart covered saucepan from a retired non-stick cookware set after the original pan was damaged beyond repair by her husband, who discarded both the pan and lid without informing her. The client is emotionally distressed as the cookware was part of her wedding set. Attempts to find a replacement lid through community support have been initiated, but no leads have surfaced yet. Suggestions include contacting the manufacturer for potential replacement options due to a lifetime guarantee on professional cookware lids, and considering purchasing a new set during sales to retain the necessary components. The client frequently orders from the source seeking assistance, indicating her loyalty and the importance of resolving this issue.
lmonninger
Gold Member
Messages
42
I have a client that needs a 2 quart coverd sauce pan's lid from the retired set. ( this was the set that has the non stick coating)
I found her a replacement 2 quart sauce pan but is desprate for the lid.

What happened was her hubby cooked spanish rice in her old pc 2 quart sauce pan and walked away from it for 2 hrs ,burnt the pan so bad that the rice melted into the pan and ruined it :yuck:, he then threw away the pan and lid and did not tell his wife for 4 weeks. :eek:

She had finally found out when she had to use the pan and found it missing , after taking all her pans and dishes out of the cubards and had then all over the floor and table. :cry:

He came home from work and she asked him if he had seen it? It was driving her crazy and he finally confessed.:(
She called me and told me the whole story and was crying it was her wedding set she had all of the set . :cry:
( she had loved the set so much and if her hubby would of known about the warranty then it may of have been replaced.)

I was able to find her the 2 quart sauce pan with out lid :o

My plea is please if anyone out there has a lid or is willing to sell it, Please contact me. She is very eager to have one.:chef:
She is one of my best clients and orders from me every other month
Thanks
lorrelle monninger
 
I will check my stash later today (we have 5 basketball games for my 13 y/o daughter) and I will let you know....I just looked. I thought for sure I would have an extra lid, but I don't. Have you contacted HO? Maybe, just maybe they would work with her. I would call and talk to a supervisor too...can't hurt at this point. Wish I could have been more help. The next time the cookware is 60% off buy the 5 piece set, keep all but the 2 qt. pan, write it off as an expense, just another thought. Maybe she would like to have a show in Feb. and get the 5 piece set as her 60% off item, or you two could work something out.
Hope it all works out for her.
Deb
 
Call HO because those lids for the Professional cookware are lifetime guarantee.
 

Frequently Asked Questions

How can I help my client find a 2 Qt Sauce Pan Lid?

You can assist your client by checking the Pampered Chef catalog or website for the specific 2 Qt Sauce Pan Lid. If it's not available, you may want to suggest similar products or alternative solutions that can fit their needs.

Is the 2 Qt Sauce Pan Lid sold separately?

Yes, the 2 Qt Sauce Pan Lid is typically sold separately from the saucepan itself. You can confirm availability through the Pampered Chef website or by contacting your consultant for assistance.

What should I do if the 2 Qt Sauce Pan Lid is out of stock?

If the lid is out of stock, you can recommend that your client sign up for notifications on the Pampered Chef website to be alerted when it becomes available again. Additionally, you can suggest alternative products that may meet their cooking needs.

Can I order a replacement lid for my client?

Yes, you can place an order for a replacement lid on behalf of your client through the Pampered Chef website or by contacting customer service. Make sure to have the correct product details to ensure the right lid is ordered.

What if my client has a different brand saucepan, can the Pampered Chef lid fit?

Pampered Chef lids are designed specifically for their cookware, so they may not fit other brands. It's best to advise your client to use the correct lid for their specific saucepan to ensure proper fit and functionality.

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