Can I still purchase Chef's Tools on Stop Sell?

[chefjeanine]

Re: Watch your online orders. . .

but not sure if they'd appear under a show. I would hope not!

Well, they are available on a show because this is how she ordered.

I am SO aggravated by this. I should not have to contact this customer and tell her that she can't order this item. Before we were contacted on the stop sell (or 2 seconds after) these items should have been pulled from the online catalog.

In all likelihood, the Host's benefits will be affected (she's shooting for a $650 party and it is going to be close). I have not pulled the order into P3 yet so perhaps it will balk at that point. But that still means I have to contact the customer.

There is no way I'll call Home Office because I'm fairly confident that I'd get a different answer from each person I would talk to.

Thanks for allowing me to rant.

 

[alidafrizzell]

Re: Watch your online orders. . .

well, they are available on a show because this is how she ordered.I am so aggravated by this. I should not have to contact this customer and tell her that she can't order this item. Before we were contacted on the stop sell (or 2 seconds after) these items should have been pulled from the online catalog.In all likelihood, the host's benefits will be affected (she's shooting for a $650 party and it is going to be close). I have not pulled the order into p3 yet so perhaps it will balk at that point. But that still means i have to contact the customer.There is no way i'll call home office because i'm fairly confident that i'd get a different answer from each person i would talk to. Thanks for allowing me to rant.

you go girl!

 

[esavvymom]

If P3 doesn't complain, I'd submit it. And if they mess up the show, then when you DO call them- give them heck. They should honor the host benefits no matter what, if they allowed the items to be available online for orders in the first place.My guess- it won't impact, because they'll probably have enough stock to support a couple miscellaneous.

 

[Cathy pclady]

I doubt they'll show up on the outlet until they have a suitable replacement. They'll need some for warranty issues.

I did go ahead and ordered one (just one!) small slotted turner for my cash and carry. If it doesn't sell I won't be heartbroken. I love that thing and like having a spare on hand. I don't feel the nylon tools are sturdy enough either. I'd use bamboo before I used a nylon turner.

They are not on Stop Sell in Canada so they shouldn't be on the outlet for a while.

I wonder why USA but not Canada?? strange?
I perfer the nylon small slotted turner and have many guests wanting to buy it but not as a set.

 

[babywings76]

I'd call HO now and ask for tech support. I'd let them know that a customer was allowed to select Chef's Tools and see if they are surprised by that.

 

[D Levad]

I doubt they'll show up on the outlet until they have a suitable replacement. They'll need some for warranty issues.

I did go ahead and ordered one (just one!) small slotted turner for my cash and carry. If it doesn't sell I won't be heartbroken. I love that thing and like having a spare on hand. I don't feel the nylon tools are sturdy enough either. I'd use bamboo before I used a nylon turner.

I have been trying to order them with the numbers they gave us and even did an update but it won't let me order them.. What am I doing wrong?

 

[BethCooks4U]

I have been trying to order them with the numbers they gave us and even did an update but it won't let me order them.. What am I doing wrong?

Check the date. If your show or order is dated before they became available you won't be able to order. If you are trying to order the discontinued ones you will not be able to no matter what date you use.

 

[dme.grant]

They're still available on my UK consultant friends website too. What is going on? Is it just that the volume sold in the US is larger than they can support with what's left? I don't think that is fair at all! But on the other hand, the UK consultants don't have as many products as we do to sell, nor do they have the nylon tools, so maybe that's how they're making up for it.

 

[chefjeanine]

I have been trying to order them with the numbers they gave us and even did an update but it won't let me order them.. What am I doing wrong?

Make sure the date is the 24 or later (change the date on your show). I had the same problem and talked to tech support last night and it worked.

And for inquiring minds, when I pulled the order from my PWS to P3 it gave me the red stop signal on the pasta fork. So, I contacted the customer and she made the change. :grumpy: THEN I couldn't get P3 to take the nylon pasta fork -- that's why I was able to answer this question.