jenab1013
- 77
Can I add unavailable products to a catalog show?
- Thread starter jenab1013
- Start date
Click For Summary
Discussion Overview
This thread discusses the challenges and experiences related to adding unavailable products, specifically basting bottles, to catalog shows. Participants share their personal experiences and strategies for handling customer orders for these items.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant expresses uncertainty about adding unavailable basting bottles to a catalog show and seeks guidance.
- Another participant confirms that these items cannot be added and suggests informing customers about the availability date while using it as an opportunity to maintain contact.
- One participant shares a workaround of potentially adding the item with a quantity of zero to create a wish list, although they are unsure if the system will allow it.
- Another participant mentions having received several outside orders for the basting bottles and views it as a way to build long-term customer relationships.
- One participant notes that they plan to add the orders to a future show when the items become available and comments on the lack of awareness among customers regarding the availability date.
- Another participant reflects on a similar experience from the previous season and speculates that the timing of product availability may encourage follow-ups with customers.
Areas of Agreement / Disagreement
Views differ on the best approach to handle orders for unavailable products, with some participants sharing strategies while others express frustration about customer awareness of product availability.
Contextual Notes
The discussion reflects personal experiences and opinions regarding product availability and customer engagement strategies within the context of catalog shows.
Who May Find This Useful
Consultants navigating similar situations with product availability and looking for ways to engage with customers may find the shared experiences relevant.
pamperedteresa2005
- 23
You are correct, you cannot add these to her show. The exact same thing just happened to me! You have to tell the customers that the products aren't available until May 1 and then ask if they'd like you to order them when they do become available. It's an excellent "excuse" for keeping in touch with them!
pmp414
- 12
basting bottle...See if you can put the item on her order and then put in the quantity as 0 it will apply it to a wish list....you can call her when it comes in..Not sure if PP will allow it but it is worth a try.. 
I had the same problem last night...Just imagine how many we will sell when they ARE available...LOL..Awesome!
I had the same problem last night...Just imagine how many we will sell when they ARE available...LOL..Awesome!
I had this happen last season, I almost think PC does it on purpose for the reason of giving you a reason to follow up with your customers, by that time they have heard from the host I got $___ in free product. Plus we get new products to promote every 3 months but keep the same catalog for 6, Doris is a brillant woman. Just my thought on it. 
Frequently Asked Questions
Can I add unavailable products to a catalog show?
No, you cannot add unavailable products to a catalog show. Only products that are currently in stock and available for purchase can be included in the catalog.
What happens if a product becomes unavailable after I add it to my catalog show?
If a product becomes unavailable after you have added it to your catalog show, it will be removed from the catalog, and customers will not be able to order it. It's important to regularly check product availability.
How can I find out which products are currently available for my catalog show?
You can check the Pampered Chef website or your consultant portal for the most up-to-date information on product availability. This will help you ensure that you are only including items that can be ordered.
Can I substitute unavailable products with other items in my catalog show?
Yes, you can substitute unavailable products with other available items in your catalog show. Just make sure to update the catalog to reflect these changes before sharing it with customers.
Is there a way to notify customers about unavailable products in my catalog show?
Yes, it's a good practice to inform your customers about any unavailable products. You can do this through a message or an announcement when sharing the catalog, ensuring they are aware of any changes.
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