Called Home Office and Got My Whole Show Cancelled!

[kisrae]

I just got a message fromHO because 3 guest had declined credit cards. (I hate when this happens) I don't like to call people about their payments gone bad.

We'll get this..... I called one guest, got her CC# that was declined, (again) one guest cancelled her order. One hasn't gotten back to me yet.

When I called home office about the guest who wanted to cancel her order the service rep cancelled MY WHOLE SHOW!!!!

I found this out after I called about the differance in the host benifits., for the same show So... I'm waiting for a call to see what happens next.

Why would I call to cancel a whole show? I'm not sure why the rep would think that.

 

[DebbieJ]

Oh no...not a good day at the HO I guess.

 

[crystalscookingnow]

Oh, that's frustrating!! You would think that she would have verified cancelling the whole show! What was she thinking? Here's to getting that straightened out.

 

[PampMomof3]

Are you kidding me? I'm so sorry! I really hope it works out for you. You'll probably need to resubmit the show. But wait to see what they tell you.

 

[dannyzmom]

Oy vey!
I hope you get it all straightened out fast!

 

[chefann]

Good grief. I hope you can get it straightened out quickly. (Call and talk to a supervisor.)