Backordered Products: Any Updates on Shipping and Compensation for Delay?

[klcpdm]

Is anybody sending the hostess anything to put in with the backordered items that are now shipping, to say sorry for the inconvienence and maybe something about bookings? I just received 6 quikkut knive sets that I need to get to my customers. And I am trying to get some bookings.

Leticia

 

[cookingwithlove]

No, but I felt like a real idiot and forgot to label my catalogs and tell the guest what was on back order. Well 3 people ordered the Decorator Bottle Set. I felt so bad. I ended up buy all of them a veggie peeler for my error. It made them feel better and they were really appreciated it.

 

[lacychef]

I"m excited to see my decorator bottles were shipped

 

[Chef Diane]

are they ever coming back? I have a few friends that want some. I'd hate to see them discontinued like the chilzanne I wanted :S

 

[pamperedgirl3]

I know. I have a list of people that want them. Some of them wanted them at a show. I may just have to put them all on one order & eat the shipping. I'd hate to make them pay $4 more in shipping when they wanted it at the show they were at & already paid $4 shipping for their other products. Anyone who just called & wanted them, I'll have them pay the shipping b/c they held off on the rest of their order.

I REALLY hope they come back before Christmas. Many people want them for Christmas cookies.

 

[cmdtrgd]

There is no problem with the manufacturer, like the Chillzanne to go. They just sold more than they expected!

 

[Chef Diane]

I know. I have a list of people that want them. Some of them wanted them at a show. I may just have to put them all on one order & eat the shipping. I'd hate to make them pay $4 more in shipping when they wanted it at the show they were at & already paid $4 shipping for their other products. Anyone who just called & wanted them, I'll have them pay the shipping b/c they held off on the rest of their order.

I REALLY hope they come back before Christmas. Many people want them for Christmas cookies.

You could also divide the shipping among everyone. Sounds like you have enough to where shipping shouldnt be more than a $1.

 

[pampurredmom]

Has anyone received their decorator bottle sets?I got an email on the 4th that my two backordered decorator bottle sets had been shipped but have yet to receive them and its now the 12th.
I check the tracking info daily thru the PC website and its still saying the info has been received by UPS but no expected arrival date and no updates on where the shipment is!
I think they must have gotten lost or something. I'll send an email to customer service but it shouldn't be taking this long to receive them.
I just wondered if everyone else has gotten theirs? I live in Michigan and usually only takes 2-3 days to arrive!!!
UUUUGGGGHHHHHHHHHHHH!

 

[TinasKitchen]

I got an email on the 4th that my two backordered decorator bottle sets had been shipped but have yet to receive them and its now the 12th.
I check the tracking info daily thru the PC website and its still saying the info has been received by UPS but no expected arrival date and no updates on where the shipment is!
I think they must have gotten lost or something. I'll send an email to customer service but it shouldn't be taking this long to receive them.
I just wondered if everyone else has gotten theirs? I live in Michigan and usually only takes 2-3 days to arrive!!!
UUUUGGGGHHHHHHHHHHHH!

Yes I received mine last week and I live in NYC.

I also have about 6 people that were really mad at a show that they couldnt order them. I hadnt put my stickers on b/c I hadnt checked my mail for a few days to see if they arrived. I told them before the show started and what a scene! Oh Geez, thats not right, how come? its the only thing I wanted to order! I'm thinking dont shoot the messenger! I explained the situation and they calmed down a bit when I told them they may be back in but we dont know when and I'd like one too!