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Troubleshooting Avatar Display Issues for Greg

In summary, there could be a few reasons why your avatar is not displaying correctly for Greg. These include a weak internet connection, browser cache and cookie issues, or compatibility issues between your browser and Greg's device. If you have uploaded a new avatar for Greg but it is not showing up, it may not meet the platform's requirements or there could be a glitch. Changing your avatar for Greg will not affect other users, but if you are a representative or administrator for Greg's account, it will apply to the entire account. If your avatar for Greg is displaying as a broken image, try refreshing the page or uploading a different image. If the issue persists, contact customer support for further assistance.
Ann F
Ann F
Gold Member
682
Greg,
Do the avatars work? Or do I have something set where I can't see them?
 
Looks like you got it working :)
 
  • Thread starter
  • #3
Why can't I see them??
 
You can't see your picture under your name Ann? I can see it. Can you not see anyone's? You might go into your User CP and go into edit options and make sure you have the option to see people's avatar's checked. HTH. And it was nice to meet you at conference.:)
 
  • Thread starter
  • #5
Thanks, Jennifer!!!!!!

Wow, I've been missing all those pics!!!!
 

1. Why is my avatar not displaying correctly for Greg?

There could be a few reasons for this issue. First, make sure your internet connection is stable and strong. If your connection is weak, the avatar may not load properly. Additionally, try clearing your browser's cache and cookies, as this can often solve display issues. Lastly, check that you have the correct browser and device requirements to view avatars on our platform.

2. My avatar is displaying for other users but not for Greg. What should I do?

This could be due to a compatibility issue between your browser and Greg's device. Try switching to a different browser or device to see if that resolves the issue. If not, there may be a glitch on our end. Please reach out to our customer support team for further assistance.

3. I uploaded a new avatar for Greg, but it is not showing up. What's wrong?

It's possible that the image you uploaded does not meet our platform's requirements. Please make sure the image is in a supported file format and within the specified size limit. If the issue persists, try logging out and back in to refresh the profile. If the avatar still does not appear, contact our customer support team for further assistance.

4. Can I change my avatar for Greg without affecting other users?

Yes, you can change your avatar for Greg without affecting other users. Each user has their own unique avatar, so changing yours will not change anyone else's. However, if you are a representative or administrator for Greg's account, changing the avatar will apply to the entire account.

5. My avatar for Greg is displaying as a broken image. How do I fix this?

This could be due to a temporary glitch on our end or an issue with the image you uploaded. First, try refreshing the page to see if the image loads correctly. If not, try uploading a different image or contacting our customer support team for further assistance.

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