as aNew Consultant You Wish You Had Been Trained on ???

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Discussion Overview

The thread discusses various topics that new consultants wish they had been trained on when starting their journey with Pampered Chef. Participants share their personal experiences and suggest areas of focus for training sessions.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions wanting to know more about organizing materials and host coaching when they were new.
  • Another participant shares their ongoing struggle with host coaching, suggesting that new consultants should be asked about their prior training and expectations.
  • One participant expresses a desire for guidance on organizing for tax time, including managing receipts and mileage.
  • Another participant notes the importance of discussing recruiting early in the consultant's journey, based on their own experience of finding it difficult to introduce later.
  • One participant highlights the usefulness of the "Guide to Supporting New Consultants" and emphasizes using company-provided tools for training.
  • Another participant recounts a misunderstanding regarding monthly incentives, suggesting that new consultants may not fully grasp the requirements initially.
  • One participant recommends introducing new consultants to the forum as a valuable resource for support and learning.
  • Another participant mentions the need for basic cooking etiquette and safety training for consultants representing the brand.

Areas of Agreement / Disagreement

Views differ among participants regarding the specific training needs for new consultants, with no clear consensus emerging on the most critical areas to focus on.

Contextual Notes

Participants share their varied experiences and insights, reflecting on what they found beneficial or lacking in their initial training as consultants.

Who May Find This Useful

New consultants and those involved in training new team members may find the shared experiences and suggestions relevant to their own training approaches.

Jennie4PC
Messages
3,348
I have a new consultant who is coming to my house tomorrow for some training. She is driving 2 hrs so I really want to make this worth her time. She wants some hands on traing, I will definitly go over PP with her, but any other suggestions would be great.
 
Some things that I wanted to know more about when I was new:P3
How to organize everything
Host coaching
What to put in a host packetI'd ask her if she has anything specific in mind already that she is hoping to learn.I know there is online training for all that stuff, but I wanted to know really if people did and said things like they put on that training.
 
Host Coaching. Three years later, I'm still trying to figure it out...

If I were you, I would start out by asking her what she's already done (online training, read P&P, played with her tools etc). Ask her for any questions she has. Then ask her what her expectation is of how her shows will go and what she will have to do. Then fill in the blanks.

My HD and one of her directors do two new consultant trainings, which they rotate between them. In the first one, they cover the absolute basics like receipts and demo and such, and in the second one, they cover organziation and host coaching and a few other things that'll make more sense when you have a show or two under your belt.
 
I wish I'd had help with organizing things for tax time, like receipts, mileage, etc. Definitely teach her how to use contact management for each show as she goes, so it will be easy for her at tax time to print it out on a simple report!!

Also, I had no interest at all in recruiting when I first started, but I really wish my director had beat it into my head that I needed to talk about it at my shows from the beginning, as it's much harder to add it in later on, when you do want to!!
 
Use the "Guide to Supporting New Consultants". It is a great tool for training. For Host Coaching, follow the steps in our business binder. Use the 3 call system. Make sure she does the online training. Another great resource for all consultants. Don't reinvent the wheel. Use the tools the company provides for us.
 
  • Thread starter
  • #6
thanks everyone for your input. Do the new consultants get the binder with your guide to a successful business or does it all come on the cd now?
 
Make sure she knows that all monthly incentives have to be held and submitted in the same month to earn the incentive. my first month I thought I was getting a bunch of stuff and called HO and they explained to me why I wasn't I was so upset and embarrassed. I know it states it on all the info but newbies won't quite understand at first.
 
First, tell her about this forum. It helped me tremendoulsy, Worth the small investment. It is nice to give a show outline, she can develop her own style after that. And tell her not to try to say it ALL. In my 1st shows, I lost a lot of people by talking too much.
 
Basic cooking etiquette/safety....not so much that I needed to know it myself- I think I do pretty good, but I am pretty sure there are going to be a lot of consultant's who could use this training! I would think if PC is having us out there representing them, you'd think they'd want to make sure their "Chef's" knew basic cooking rules (ie.- cross contamination, pulling your hair back, cutting boards for meat, etc...)
 

Frequently Asked Questions

What are the best ways to build my customer base as a new consultant?

As a new consultant, focus on leveraging your personal network by reaching out to friends, family, and acquaintances. Utilize social media platforms to showcase your products and share cooking tips. Hosting virtual or in-person cooking shows can also help you engage with potential customers and demonstrate the value of Pampered Chef products. Additionally, consider offering incentives for referrals to encourage your existing customers to spread the word.

How can I effectively manage my time between selling and training?

Time management is crucial for new consultants. Start by setting specific goals for both selling and training. Create a weekly schedule that allocates dedicated time for product training, customer outreach, and hosting events. Use tools like calendars or task management apps to keep track of your commitments. Prioritize your tasks based on urgency and importance, and remember to set aside time for self-care to avoid burnout.

What are the most effective selling techniques for Pampered Chef products?

Effective selling techniques include storytelling, where you share personal experiences with the products to create a connection with potential customers. Demonstrating the products during cooking shows allows customers to see their benefits firsthand. Additionally, use social proof by sharing testimonials and reviews from satisfied customers. Lastly, be sure to ask open-ended questions to understand your customers' needs better and tailor your pitch accordingly.

How can I overcome objections from potential customers?

To overcome objections, listen carefully to your customers' concerns and validate their feelings. Provide clear, factual information that addresses their objections, and share personal experiences or testimonials that counter their hesitations. Be prepared with solutions, such as offering flexible payment options or highlighting product guarantees. Lastly, maintain a positive attitude and reassure them that you are there to help them find the right solution for their needs.

What resources are available for ongoing training and support?

Pampered Chef offers a variety of resources for ongoing training and support, including an online training portal with videos, webinars, and guides. Joining a consultant community or team can provide you with mentorship and peer support. Additionally, attending company events and local meetings can enhance your skills and expand your network. Don't hesitate to reach out to your upline for personalized guidance and advice as you grow your business.

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