Are Woven Trays Prone to Unraveling?

[ChefinHarmony]

First my large round tray that I got as a SS bonus started to unravel on the back - the rim. So they replaced it. Now, my Rectangular Tray is doing the same thing!! I'm bummed!! I love them and I can't believe it's happening. I just hope it doesn't happen for my customers - I've sold a lot of them. Is anyone else experiencing this or any of your customers??
Thanks!
Joanne

 

[soonerchef]

Hasn't happened with mine, I think I would die!!

 

[mommyhugz1978]

It hasn't happen to me either ... I would be rather UPSET if that did happen!!

 

[Lisa/ChefBear]

YesI've got 2 of them that are doing that on the handles, it is embarassing and they don't have a long warranty either do they??? I've got to call HO about them. Thanks for the reminder.

Lisa

 

[strganac]

Are they getting wet?

I haven't had any problems with the three I have.

 

[jrstephens]

I haven;t had any problems but then I do not handle them a lot either.I have not had any customer complaints either. That would be awful as much as they cost!!

 

[sillylittlechef]

I also have the round one from my SS bonus. It has one tiny spot that has started to unravel, but it is one of the items that I take to every show. I have been worried that it will continue to unravel. I didn't know if HO would replace it or not. It wasn't like that when I received it so I thought that I must have hit it on something. Does anyone know if you can place the stone directly from the oven on the woven selection? I did that and maybe that is why it is unravelling?

 

[Sk8Mom209]

I have not had any problems with any of my pieces.

 

[aried]

My round one is unraveling on the handle also, it's past it's warranty. I still have the first one with the bad handles that come out first before they redid the handles.

Ann