Anyone Get Their Changeovers, Sell a Thon & Santoku Knives?

Click For Summary

Discussion Overview

This thread centers around participants sharing their experiences regarding the receipt of changeover kits, sell-a-thon products, and specific items like Santoku knives. Many express excitement, anticipation, and some frustrations related to shipping delays and missing items.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expressed eagerness and frustration about waiting for their changeover kit and sell-a-thon products.
  • Another participant shared that they received their knife and sell-a-thon products, noting the excitement of the delivery.
  • Several users mentioned receiving their changeover kits and sell-a-thon items, with some noting they received them earlier than expected.
  • One participant reported missing items from their delivery and expressed disappointment while waiting for a resolution.
  • Another participant shared their experience of having to drive to a previous address to retrieve their changeover kit, highlighting the challenges of address changes.
  • Some participants noted that they were still waiting for their kits and expressed frustration with the delays.
  • Several users discussed the contents of their kits, including specific items they were excited about, such as the ultimate mandolin and various kitchen tools.

Areas of Agreement / Disagreement

Views differ regarding the timeliness of deliveries and the completeness of the received products, with some participants receiving their items promptly while others experienced delays and missing components.

Contextual Notes

Participants are primarily consultants sharing personal experiences related to the distribution of Pampered Chef products and the challenges faced during the process.

Who May Find This Useful

Consultants who are awaiting their changeover kits or sell-a-thon products may find shared experiences and insights relevant to their own situations.

Okay, a week after the changeover kit was supposed to be here (at the latest) I call HO AGAIN! The last person just dismissed it and said it would be on its way. Today she said it had been sent out July 12...hmmm...haven't seen it. She did a bit more research and found out...get this...IT HADN'T LEFT THE BUILDING!!! They are sending it as a rush order, but they can't overnight it because it is paperwork and too heavy or something like that.
 
I haven't gotten my changeover kit yet.. any reasons why??
 
Amanda - I would seriously call HO and see what is wrong!
 
I would call HO and tell them to research their records. Ask for a tracking number and maybe that will help know where it is. If you get somone who will not give you the info you need, hang up and call back to get someone else. I called the other day to get a tracking number ( which i have always done when it is not in CC) and was told there wasnt one- there is ALWAYS ONE! I hung up, called right back and got it with no problem. Just keep calling until they resolve the issue. Maybe you will be like another girl on here that ended up with two kits b/c of the mix ups!!!
 
I got mine last Friday and absolutely love all of it...LOL
 
I am kind of relieved to see that I am not the only one!!! I called yesterday just to be told that I would have to wait until Wednesday before they could send another one. We don't get tracking numbers, so it's just M.I.A!!!

I had one of my customers call me today to tell me that she had one in her hand!!!!! How sad is that????? I don't even have them yet, so I couldn't speak intelligently about anything!!!!

I ordered all of the samples and got only one box, less than half of it. There is no way that the post office lost more than 2 boxes from the same place going to the same place!! This is getting a little nuts!! I am dying to see the stuff and the catalogs!!!!! IT'S KILLING ME!!!!!
 
jrstephens said:
I would call HO and tell them to research their records. Ask for a tracking number and maybe that will help know where it is. If you get somone who will not give you the info you need, hang up and call back to get someone else. I called the other day to get a tracking number ( which i have always done when it is not in CC) and was told there wasnt one- there is ALWAYS ONE! I hung up, called right back and got it with no problem. Just keep calling until they resolve the issue. Maybe you will be like another girl on here that ended up with two kits b/c of the mix ups!!!
Click to expand...

That girl is me!! I got one kit on Weds. and another one coming today. The woman that I talked to at HO was very nice and understanding. She sent out the second kit before even asking what happened with the first one! Call them and they can help! I hear a lot of bad experiences with calling HO but I have always had a good experience.
 
I did!!! I am so excited!!
 
I did call today and they found it...still in the distribution center. It showed that it had been sent out on July 13 - it had only been given a sticker on July 13...no tracking number. I just hate it that they can't rush it at all...I emailed and called and noone is being very helpful. I think I'm going to get my director (NED) in on this one.
 
Kate: Did you talk to a supervisor?
 
You must log in or register to reply here.

Similar Pampered Chef Threads

CC Shipping On Track Despite Changeovers & Sell-a-Thon
  • Kodeysmom
    • Business, Marketing and Customer Service
Replies
4
Views
1K
AnaCash
Unlock Spring Savings: All You Need to Know About Sell-A-Thon Products
  • heat123
    • Pampered Chef Bookings
Replies
2
Views
1K
Admin Greg
Director Does Anyone Have Any Info on Sell-A-Thon???
  • tredaNirezepe
    • Recruiting and Team Leaders
Replies
2
Views
1K
Sheila
Sell-a-thon: Get Answers to Your Questions Here
  • chefmatula
    • General Pampered Chef Chat
Replies
2
Views
1K
Admin Greg
July Specials and June Sell-A-Thon
  • Sooner PC
    • Pampered Chef Bookings
Replies
19
Views
3K
ChefNic
Anyone Not Received Sell-A-Thon Stuff?
  • dawnsclassycupboard
    • General Pampered Chef Chat
Replies
2
Views
1K
melissakc
Pampered Chef Dollars for Sell a Thon?
  • kristina16marie
    • General Pampered Chef Chat
Replies
4
Views
1K
kristina16marie
Waiting for the Changeover Kit: My Experience in Receiving Sell-A-Thon Goodies
  • angmillar
    • General Pampered Chef Chat
Replies
11
Views
2K
tlennhoff
Struggling to Book for November Sell-A-Thon? Anyone Else Feeling the Same?
  • jenniferlynne
    • Pampered Chef Bookings
Replies
29
Views
3K
Chef Kearns
Director Missing Sell-a-Thon Report: Tracking Recognition Difficult
  • cincychef
    • Recruiting and Team Leaders
Replies
9
Views
2K
quiverfull7
Back
Top