Anyone Else Had Problems With Batter Bowls??

Click For Summary

Discussion Overview

The thread discusses various experiences related to issues with the lids of batter bowls, particularly focusing on cracks and rough edges. Participants share their personal encounters with the product and the responses they received from customer service regarding replacements.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, reported having to return 6 out of 10 batter bowls due to cracked lids and rough edges.
  • Another participant shared their experience of receiving cracked lids and expressed disappointment about having to send several back.
  • Several users mentioned similar issues, with some noting that they had received cracked lids in their orders.
  • One participant stated that they received a replacement lid quickly after reporting the issue, while another noted receiving the wrong size lid as a replacement.
  • Some participants speculated that there may be a bad batch of lids currently, citing stiffness and rough edges as common complaints.
  • One participant expressed concern about the timing of the issues, as they were promoting batter bowl mixes at the time.
  • Another participant mentioned that the quality of the plastic seemed different from previous batches, raising concerns about overall product quality.

Areas of Agreement / Disagreement

Views differ among participants regarding the prevalence and severity of the issues with batter bowl lids, with some experiencing significant problems while others have not encountered any issues.

Contextual Notes

Participants appear to be consultants discussing their personal experiences with product quality and customer service responses, particularly in relation to recent orders of batter bowls.

Who May Find This Useful

Consultants who are currently selling or promoting batter bowls may find this discussion relevant, especially those concerned about product quality and customer satisfaction.

A
ahammons
Messages
762
I'm selling the batter bowl mixes and have had about 8 ordered so far. Just to be safe, I ordered 10 of them but I have to send 6 out of the 10 back! It's the same problem with all of them - the lids are cracked around the edge. Once I really started looking, I've noticed a rough edge around the rest of them too. Am I the only one who's having this problem??
 
I have never had this problem before. Very strange:confused:
 
  • Thread starter
  • #3
I don't know what happened, but I'm pretty bummed that I have to send 6 of them back! I was looking forward to getting them done tomorrow, but now I'll have to wait. I'm just glad that I checked them all carefully b/c the crack is hard to notice at first on a couple of them. But on the others, a whole chunk of the lid is broken off. :eek:
 
I AM!!! My recruiter and I did a Homemade for the Holidays class yesterday and 5 of her 10 bowls had very cracked and dirty lids. Luckily I had some extra....grrr....one of my extras was cracked, too.
 
When I got my kit the lid to the batter bowl was cracked. When I called HO they just sent me out a new lid. Sorry you're having so much trouble!
 
Yes, I have had 3 "cracked lid" cases in the last month...
 
I had one last week as well
 
  • Thread starter
  • #8
I finally got my call back from this morning, and they're going to send out 6 new lids. I really hope I get them before this weekend - my MIL is doing a craft fair and offered to sell some of the batter bowls for me! :D
 
Would you believe I got a call today about a cracked lid!!!!! This is my first one, I hope they solve the problem with these lids.
 
I got one also. The guest needed it as a gift that night so I gave her mine. HO has sent me one immediately to replace mine. Its almost as if they are old and brittle the way they are cracking.
 
I ordered 12 sm batter bowls and got 5 with cracked lids. I called last Thus and got replacement lids Sat. morning. What wonderful shipping time! Only 1 problem, they sent me large lids. I have to call again.
 
  • Thread starter
  • #12
Niki, it's great that they shipped them so quickly - bummer that they were the wrong ones! It's funny, b/c when I called for the adjustment yesterday, I remember the lady saying "Oh, these are the small batter bowls, right?"... I am hoping I get sent the right ones! :)
 
I just got one, and I'm not at all happy with the lid. The plastic is very stiff, and it's rough around the edges. The edges aren't even, either.Seems like there may be a bad batch of lids right now.
 
  • Thread starter
  • #14
KittyCooks said:
I just got one, and I'm not at all happy with the lid. The plastic is very stiff, and it's rough around the edges. The edges aren't even, either.

Seems like there may be a bad batch of lids right now.
Click to expand...
That's what I was thinking... the rest of the lids (that weren't cracked) did seem pretty rough around the edges. I wasn't sure if they'd replace those or not, I guess I could have asked! :rolleyes:
 
I have a show that will submit this weekend with 3 small batter bowls. There probably will not be time for an adjusment if they come in bad.

Now, sure is a horrible time for them to have a bad batch when they tell us to promote batter bowl mixes! They should check things more closer IMHO.
 
  • Thread starter
  • #16
I got the replacement lids today, and I have to say that they look much thicker than the other ones. At first, I was a little worried though - they were very bent in the box. It took me a few minutes to get them on, but they did fit. :thumbup:
 
I had one last week also. I thought it was just the cold weather shipping but after reading all these comments, I am beginning to wonder. It is a much different plastic than the one I have and much lesser quality. Hope the replacement will be a little better.
 

Frequently Asked Questions

What are common issues people experience with Pampered Chef Batter Bowls?

Common issues reported by users include difficulty with the lid sealing properly, cracks or chips in the bowl, and problems with the measurement markings fading over time. Some users also mention that the bowl can be heavy when filled, making it hard to pour.

How can I prevent my Batter Bowl from cracking or chipping?

To prevent cracking or chipping, avoid using metal utensils inside the bowl, as they can scratch the surface. Additionally, ensure that the bowl is not exposed to extreme temperature changes, such as placing a hot bowl directly into cold water.

Is it safe to use the Batter Bowl in the microwave and dishwasher?

Yes, Pampered Chef Batter Bowls are designed to be microwave and dishwasher safe. However, it's important to follow the care instructions provided to ensure longevity, such as placing the bowl on the top rack of the dishwasher.

What should I do if my Batter Bowl has a manufacturing defect?

If you suspect that your Batter Bowl has a manufacturing defect, you should contact Pampered Chef customer service for assistance. They typically offer a warranty and may provide a replacement or refund depending on the issue.

Are there any tips for using the Batter Bowl effectively?

To use the Batter Bowl effectively, consider using it for mixing batters and doughs, as its sturdy design helps prevent spills. The spout is great for pouring, and the measurement markings can help ensure accurate ingredient amounts. Additionally, using the lid can help with storage and transport of leftovers.

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