Anybody Having Problems With Merrill?

[wadesgirl]

I tried to place an order with Merrill today to take advantage of the 10% off the business cards. I had everything in my shopping cart and got as far as entering my cc information in. It told me there was a system error (or something like that). I logged back into Merrill and it told me my cart was empty. So I redid my order and for some reason it's showing 2 carts "In Use" I cannot access either of them. And Merrill is only open until 5 p.m. CST! Just closed 25 minutes ago. Anyone else having issues or have ran into this?

 

[Teresa Lynn]

are you using firefox?
I get that message (I think its that) & have to use IE

 

[wadesgirl]

I'm on Mac so I'm using Safari. I've never had a problem before. I'm going to clear my cookies and such and try again.

 

[wadesgirl]

Whew, that worked. I was going to try it earlier but had to leave to pick up dinner. That's why I posted it here, thinking someone might have an option before I got back.

 

[3RingChef]

Hi there! I'm so sorry to hear about the issues you experienced while trying to place your order with Merrill. It can definitely be frustrating when technology doesn't cooperate. Have you tried reaching out to our customer service team for assistance? They may be able to help you access your cart or place the order for you. You can also try clearing your browser's cache and cookies and attempting to place the order again. Hopefully, everything works out smoothly for you. If you continue to have trouble, please don't hesitate to reach out for help. We want to make sure you can take advantage of that 10% off deal!