Anybody Having Problems Submitting a Show on P3?

Click For Summary

Discussion Overview

The thread discusses issues participants are experiencing with submitting shows on the P3 platform, particularly related to internet connection errors. Participants share their frustrations and seek advice on how to resolve these problems.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports repeated error messages indicating a lost internet connection, suggesting the issue may be with P3 rather than their own internet.
  • Another participant shares a similar error message regarding transmission failure due to lost internet connection.
  • One user suggests that the problem might be related to the server, recommending a direct connection if possible.
  • Another participant expresses concern about needing to submit a show to meet their minimum and questions if calling HO would be helpful.
  • One participant doubts that HO would make exceptions unless the issue is on their end, suggesting alternative methods to submit the show using different internet connections.
  • Another user mentions having tried multiple internet connections but still facing issues specifically with P3.
  • One participant notes that they have experienced submission issues when the P3 software needed an update, sharing this as a personal experience.
  • Another participant describes their own P3 problems, including a previously submitted show disappearing and a new show not submitting due to confusion with the old show.

Areas of Agreement / Disagreement

Views differ on the cause of the submission issues, with some participants attributing it to internet connection problems while others suggest it may be related to the P3 platform itself. No clear consensus emerges regarding the best course of action.

Contextual Notes

Participants are sharing personal experiences with the P3 platform, focusing on technical difficulties and the impact on their business activities.

Who May Find This Useful

Consultants experiencing similar issues with P3 may find the shared experiences and troubleshooting suggestions relevant to their situations.

S
SummerG
Messages
215
I have tried numerous times and keep getting the error message that says the Internet Connection was lost, etc. It seems to be an issue with P3, pretty sure it's not my internet connection.

Tried to call HO but they are closed. Any suggestions?
 
  • Thread starter
  • #2
This is the message that I get...

Transmission failed because your connection to the Internet was lost. Please check connection and try again.
 
it seems like it your server not theres---hook up direct if you can
 
  • Thread starter
  • #4
Ya, we tried 2 different lines but no luck. Do you think if I call HO on Wednesday and explain that I couldn't submit the show it will be ok? I need this show to meet my minimum so it's making me very nervous that I can't submit it...:eek:
 
SummerG said:
Ya, we tried 2 different lines but no luck. Do you think if I call HO on Wednesday and explain that I couldn't submit the show it will be ok? I need this show to meet my minimum so it's making me very nervous that I can't submit it...:eek:
Click to expand...

Doubtful...HO doesn't make any exceptions unless it's on their end.

Can you back up to a flash drive ~ take it to a friend's house...load the program, restore from backup and send....using their internet hookup. Or if you have a laptop with wireless...take it over to someone's house who has wireless...I've done this.
 
  • Thread starter
  • #6
Well I've even connected to other people's wireless networks. So I've done the hardline connection, our wireless connection and other wireless network connections. I'm able to use the internet just fine for everything except for P3... So frustrating.
 
Did it update when you opened it? I've had issues submitting when it needed to update. (I guess I started working in it before it did the update, and then it stalled or something. I've had this happen twice.) Probably not your issue, but an experience I've had.
 
Summer, how did it turn out? I was having P3 problems last night, too. Mine were for different reasons, though, and it finally submitted. I'll call tech support once they're back open to let them know what happened. I had a show from two weeks ago completely disappear (it was already submitted) and a new show NOT submit because P3 thought it was the old show that had disappeared. Crazy stuff. I also needed that show to go through as it bumped me over the $1500 incentive for December.
 

Frequently Asked Questions

What is P3 in relation to Pampered Chef?

P3, or Pampered Chef's Party Planning Portal, is an online tool that consultants use to manage and submit their shows. It allows them to track orders, communicate with hosts, and submit show details efficiently.

Why am I having trouble accessing P3?

Issues accessing P3 can stem from various factors, including internet connectivity problems, browser compatibility, or server outages. Ensure you have a stable internet connection and try using a different browser or clearing your cache to resolve access issues.

What should I do if my show won't submit on P3?

If you're unable to submit a show, first check for any error messages that may indicate what the problem is. Common issues include incomplete order forms or missing host information. Review all entries carefully and ensure everything is filled out correctly before attempting to submit again.

How can I troubleshoot technical issues with P3?

To troubleshoot technical issues, start by refreshing the page or logging out and back in. If the problem persists, try using a different device or browser. Additionally, check the Pampered Chef website or social media channels for any announcements regarding system maintenance or outages.

Where can I get help if I continue to experience issues with P3?

If you continue to experience issues, reach out to Pampered Chef's customer support for assistance. You can also connect with other consultants through forums or social media groups to see if they are experiencing similar problems and share solutions.

You must log in or register to reply here.

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