aDifficult Host...what Do I Do ?????

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Discussion Overview

This thread centers around the challenges faced by a consultant in managing a difficult host for a Pampered Chef show. Participants share their experiences and strategies regarding communication, show closure, and handling host expectations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, describes difficulties in reaching their host, who works third shift and has not been responsive to calls or emails.
  • Another participant suggests leaving a message to inform the host of a deadline for closing the show and to select products if the host does not respond.
  • One consultant expresses concern about the host owing a significant amount of money and the potential for guests to withdraw their orders due to the delay.
  • Another participant disagrees with closing the show without the host's knowledge and emphasizes the importance of communication and timing.
  • Several users mention the need to balance the interests of the host and the guests, with some noting that guests should not have to wait too long for their products.
  • One participant shares that they received an email from the host but still faced challenges with incomplete order information.
  • Another participant notes that there is no immediate deadline for closing the show, suggesting that more time could be given to the host.

Areas of Agreement / Disagreement

Views differ on whether it is appropriate to close a show without the host's consent, with some participants advocating for more communication and others supporting a more assertive approach to closure.

Contextual Notes

The discussion reflects the complexities of managing host relationships in direct sales, particularly when communication is lacking and financial obligations are involved.

Who May Find This Useful

Consultants facing similar challenges with host communication and show management may find the shared experiences and strategies relevant.

J
Jayme
Messages
62
I had a show last Saturday Jan 12, 2008. The entire time before the show I couldn't get a hold of her. She works third shift. She didn't return phone calls or emails. Before the show she handed me back the invites and said "here are these back since I couldn't use them since I got them so late." Well I thought maybe if you would call me back or email me then maybe you would have got your Host Packet sooner. She wanted to get all the Cranberry stones for $50 When I left her show last week it was barely over $300. She stated to me that she would make up the difference. She wanted the stoneware pretty badly. She also wanted the show left open till today (which I don't normally leave open that long). I had been getting emails (NO CALLS) yesterday. I mentioned to her that I would call between 1-3 today to close. I have called her at least 3 times and nothing. The phone number that I have it seems to be a cell phone. My Darling Husband found what we think is her number in the phonebook. Do I call that number or just wait and see if she calls me. Oh another thing is that she is leaving this week for FL.

Help what do I do??? :cry: :confused:

Sorry so long

Jayme
Independent Consultant
NC
 
leave a message on her cell and let her know that you will be closing her show no later than tomorrow afternoon at (pick a time). If you don't hear from her you will pick out her products for her. Tnank her sweetly for hosting a show, but don't back down. When you close her show, if you have to, pick out as many stones as you can.
 
  • Thread starter
  • #3
The problem with that is that she owns me almost $200 (her guests wrote their checks out to her not me). I already have one person that is talking about pulling her order from that show. She will place in on another show I have on Tuesday. I left 2 to 3 messages and I don't want to come across as pushy. But I am to the point where enough is enough. I didn't get any bookings off this show so I guess that is a blessing so I don't have to deal with her again if I don't want to.

Jayme
Independent Consultant
NC
 
I don't agree with closing a show without the hosts knowledge! It hasn't been that long since you've heard from her. Did you ever ask what a good time was to call her? You have until the end of next month to submit the show to get the specials. Keep trying to call her. If you close to the middle of next month, then you can start with the "I'll close your show for you" messages.
 
  • Thread starter
  • #5
Yes and she never has given me a time and I even told her call me. I got an email this morning from her why did shw not call me then instead emailing me. I would like to close so her guests can get their product. I guess I will go back to closing the show no later than 3 to 5 days.
 
It has been a week, but there isn't a deadline that you need to close by until Jan. 31. That's always my deadline if I've already missed the first half of the month. Just give her more time. I'm assuming she wants to close before she leaves, and she will call you before she does. Maybe she really is trying to get more orders.
 
Jae, I understand what you are saying, But do you think it is fair for the people who attended the show to wait weeks for their products?
 
  • Thread starter
  • #8
I got a email from her and she sent me her mom's order with no name phone# or address. She did state that she is wanting all the cranberry stones for $50 for her suff. Has any one done that if so how ?? What stones do I place for the 1/2 priced items. I just called her and left another message and then called both me Director and Hospitallity (SP) director and got no answer there too. :cry:

:confused:
 
No, I don't think it's fair to make the guests wait, but they were her guests. If someone wants to cancel their order, make sure they understand that you are very sorry that the host isn't closing the show.
There is a thread on here about getting the cranberry stoneware for the great price. That's only with a $500 show. I'll look for it, but you can also do a search.
 
  • Thread starter
  • #11
Thank you guys. I got emails from the host and am now waiting for the payment ?? I am hoping that I can close tonight and submit. :D I love this website has been very helpful on more than one occasion. Thanks again !!!
 

Frequently Asked Questions

What should I do if my host is unresponsive?

If your host is unresponsive, try reaching out through multiple channels such as text, email, or phone calls. Be polite and express your excitement about the party. If they still don’t respond, consider sending a friendly reminder about the upcoming event and offer assistance with planning. If necessary, you may need to adjust your expectations and prepare to engage with guests directly during the party.

How can I motivate a host who seems disinterested?

To motivate a disinterested host, remind them of the benefits of hosting, such as earning free products and discounts. Share success stories from other hosts to inspire them. You can also offer incentives, such as a small gift for reaching certain milestones, or suggest fun themes for the party that align with their interests to rekindle their enthusiasm.

What if my host has a difficult personality?

If your host has a difficult personality, maintain professionalism and patience. Listen to their concerns and validate their feelings. Try to find common ground and adapt your communication style to match theirs. Setting clear expectations from the beginning can also help minimize misunderstandings and create a smoother experience for both of you.

How do I handle a host who is not promoting the party?

If your host is not promoting the party, gently remind them of the importance of inviting friends and family for a successful event. Offer to help them create a guest list or draft invitations. You can also provide them with promotional materials or social media posts to make it easier for them to share the event with their network.

What steps can I take if my host is not meeting their commitments?

If your host is not meeting their commitments, have an open and honest conversation about the situation. Ask if there are any obstacles they are facing and how you can assist them. If they are unable to fulfill their role, discuss the possibility of adjusting the party format or timeline to better suit their availability. Flexibility and understanding can often lead to a more positive outcome.

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