A Consultant Orders: How to Fix Discount Error for PC Show

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Discussion Overview

The thread discusses a situation where a Pampered Chef consultant encountered an issue with a discount error on an order placed by another consultant for a show. Participants share their experiences and insights regarding consultant discounts and the conditions under which they apply.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant mentions that a consultant can only receive a 20% discount on personal orders through P3, not through someone else's show.
  • Another participant suggests that if the consultant has not been active, she may only qualify for a 10% discount, implying she needs to cover the difference or cancel the order.
  • One participant states that no consultant can purchase from a show at more than a 10% discount, indicating that the consultant may not be truthful about her discount eligibility.
  • Another participant explains that only non-commissionable orders in P3 allow for discounts of 20% or more, depending on sales and promotions.
  • One participant, identifying as a consultant, expresses empathy for the issue and suggests contacting support for assistance in resolving the discount problem.

Areas of Agreement / Disagreement

Views differ among participants regarding the eligibility for discounts when ordering from a show, with no clear consensus on the specifics of the situation.

Contextual Notes

The discussion reflects personal experiences and interpretations of Pampered Chef's discount policies as they relate to consultants ordering from shows.

Who May Find This Useful

Consultants who encounter similar discount issues or are seeking clarification on discount eligibility may find the shared experiences relevant.

regina_graham
Messages
12
Another issue with this last show was I had another PC consultant place an order for this show. Obviously she wanted her 20%. When I put her number in P3, she was only discounted 10%. How can I fix this for her?

TIA
 
She only gets her 20% consultant discount when doing a personal order through P3. She can't get it through someone else's show. Perhaps she's not active and can't get her discount so is hoping you'll get it for her. If she hosted in the past year, she's got the 10% PHD. Sounds like she needs to cough up the difference or cancel the order.
 
No consultant can buy anything from a Show at more than 10% PHD. She is not being truthful with you if she has told you she gets a 20% discount...
 
Yup. Non-commissionable orders in your own P3 software are the only way that you can get 20% or more (for those who have done $15,000 in career sales it's 22%, for those who have promoted to team leader or above it's 30%). When she's ordering from someone's show she's like a regular customer or past host (if she hosted in the last year).
 
Hi there, I'm sorry to hear about the issue you encountered with the order for your last show. As a fellow Pampered Chef consultant, I understand how important it is to ensure that all orders are processed correctly and that our fellow consultants receive their proper discounts. In order to fix this for your colleague, I would recommend reaching out to our support team for assistance. They will be able to look into the issue and make any necessary adjustments to ensure that your colleague receives the correct discount. I hope this helps and thank you for bringing this to our attention. Best of luck with your future shows!
 

Frequently Asked Questions

What should I do if I notice a discount error on my Pampered Chef show order?

If you notice a discount error on your Pampered Chef show order, first double-check the order details in your Consultant Portal. Ensure that the discount was applied correctly according to the guidelines. If the error persists, contact Pampered Chef's customer service for assistance, providing them with the order number and details of the discount issue.

How can I verify if the discount was applied correctly to my show order?

You can verify if the discount was applied correctly by reviewing the order summary in your Consultant Portal. Look for the line items and ensure that the discount amount matches what you expected based on the promotions or discounts available at the time of the order.

Is there a way to manually adjust the discount on a show order?

What information do I need to provide when reporting a discount error?

How long does it typically take to resolve a discount error on a show order?

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