9:34 Pm Est - I Just Got in on Cc Too

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Discussion Overview

The thread discusses ongoing technical difficulties with the Pampered Chef website, particularly issues related to submitting orders. Participants share their frustrations and experiences while trying to access the site, as well as updates from tech support regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses frustration about the website being down on a critical day for submissions.
  • Another participant shares their experience of trying to submit an order without success.
  • Several users mention that they are repeatedly attempting to access the site every few minutes.
  • One participant, identifying as a consultant, relays information from their director about the expected resolution time and suggests contacting tech support for documentation of submission attempts.
  • Another participant notes the weather conditions in their area, indicating that not everyone is experiencing the same weather-related issues.
  • One participant mentions receiving an official communication regarding the impact of the technical difficulties on order submissions.

Areas of Agreement / Disagreement

Views differ among participants regarding the severity of the weather's impact on the website's functionality, and there is no clear consensus on the resolution timeline.

Contextual Notes

Participants are discussing a specific incident involving website outages affecting order submissions, with some sharing personal experiences and updates from tech support.

Who May Find This Useful

Consultants experiencing similar technical issues with order submissions may find the shared experiences and updates relevant.

Sheila
Gold Member
Messages
5,350
So if you are trying desperately, you might want to try again.
 
I just did 30 sec ago and nothing! :(
 
what is the deal. How can the website be down today of all days. This is driving me crazy.
 
Just tried again, and no luck. I am going to keep trying every 15 min or so.
 
Anyone having trouble with website still? I am trying to submit an order and not getting it to go!
 
I just got an email from my director, she said that they hope to be up and running smoothely in the next 5-10 minutes or so. She also said that if you call and speak with tech support, they can document that you called about trouble submitting, and that something may be able to be done for you if you don't make it in, in time.

I hope you all get your orders in!


got an update as I was typing this, this is what it said... hope this helps!


just spoke with tech support. www.pamperedchef.com
<http://www.pamperedchef.com/> is down. They are frantically working to get
the website up. There has been a huge snow storm in the Chicago area which
is part of the problem. Tech support said to keep checking to see if the
www.pamperedchef.com <http://www.pamperedchef.com/> website is back up then
you will know you will be able to submit your shows. Rich Schubkegal who is
Vice President of Tech Support and CEO Marla Gotschalk are discussing what
to do. PC will honor your shows needed to submit especially since this is a
corporate issue. I am just not sure exactly how. Tech support does however
have the capacity to see if you tried to submit a show that failed to submit
so keep trying for sure.



Also as a back up: send an email to
<mailto:[email protected]> [email protected]
stating your name, consultant number and host name, show number and date of
show and date you tried to submit it. Do this as a back up so you have it in
writing and of course keep trying as long as you can stay awake.



I have every confidence in our company to make these issues right and I am
very aware that so many of you have so very much riding on the shows to be
submitted tonight like PC incentives and keeping your Directorship or
regaining it after the relinquishment cycle. Hang in there! OK! Love,
Crystal
 
candiejayne said:
I just got an email from my director, she said that they hope to be up and running smoothely in the next 5-10 minutes or so. She also said that if you call and speak with tech support, they can document that you called about trouble submitting, and that something may be able to be done for you if you don't make it in, in time.

I hope you all get your orders in!


got an update as I was typing this, this is what it said... hope this helps!


just spoke with tech support. The Pampered Chef
<http://www.pamperedchef.com/> is down. They are frantically working to get
the website up. There has been a huge snow storm in the Chicago area which
is part of the problem
. Tech support said to keep checking to see if the
The Pampered Chef <http://www.pamperedchef.com/> website is back up then
you will know you will be able to submit your shows. Rich Schubkegal who is
Vice President of Tech Support and CEO Marla Gotschalk are discussing what
to do. PC will honor your shows needed to submit especially since this is a
corporate issue. I am just not sure exactly how. Tech support does however
have the capacity to see if you tried to submit a show that failed to submit
so keep trying for sure.



Also as a back up: send an email to
<mailto:[email protected]> [email protected]
stating your name, consultant number and host name, show number and date of
show and date you tried to submit it. Do this as a back up so you have it in
writing and of course keep trying as long as you can stay awake.



I have every confidence in our company to make these issues right and I am
very aware that so many of you have so very much riding on the shows to be
submitted tonight like PC incentives and keeping your Directorship or
regaining it after the relinquishment cycle. Hang in there! OK! Love,
Crystal

I live 30 mins from HO. Just looked out my window. No snow. Freezing rain, yes. Snow, no.

Funny how these stories grow. LOL
 
I'm in IL too, but like 2 hours from HO, we got snow last night, but not enough to shut anything down. I wasn't sure about what was happening weather wise up there though!
 
Looks like it's down again. :(
 
Due to technical difficulties today, 11/30/08, all orders and agreements
submitted through midnight CT on December 1, 2008 will be counted as
November business.

Please note, all orders and agreements that you want to count for December
should be submitted beginning on Tuesday, December 2, 2008.

I apologize for the inconvenience that this caused to you and your business.

Rich Schubkegel
SVP, Information & Support
 

Frequently Asked Questions

What does "9:34 PM EST - I Just Got in on CC Too" mean?

This phrase typically indicates that someone has just logged into a chat or communication platform at 9:34 PM Eastern Standard Time, and they are also participating in a conversation or event related to "CC," which could stand for a specific group or topic within the context of direct sales or Pampered Chef.

Is "CC" a common term in Pampered Chef discussions?

Yes, "CC" often refers to "conference call" or "customer care" in the context of Pampered Chef. It can also signify a specific team or community group where consultants share tips, updates, and support each other.

How can I join the conversation mentioned in "9:34 PM EST - I Just Got in on CC Too"?

To join the conversation, you would need to be part of the same platform or group where the discussion is taking place. This may involve being invited to a conference call, joining a Facebook group, or accessing a specific chat room used by Pampered Chef consultants.

What should I prepare for if I want to participate in a CC call?

Before joining a CC call, it's helpful to prepare by having any necessary materials ready, such as product information, sales reports, or questions you may want to ask. Additionally, ensure that your technology is working properly to avoid disruptions during the call.

Can I access recordings of past CC calls?

Many teams within Pampered Chef may record their conference calls for later access. You should check with your team leader or the group organizer to see if recordings are available and how you can access them for review.

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