Help for Finding CC Number on P3: What Can I Do?

[chefheidi2003]

I haven't been using P3 for too long...and I don't have a lot of people who use Credit Cards so I am not sure about this...I have a customer who wants me to just use the CC number that he used the last time that he ordered from me. I can only see the last 4 digits on P3. Is there anyway that I can help him with that? Or will he have to give me the number again?

 

[PamperedDor]

He has to give you that number again unless you wrote it down on a order form and have held on to that - its for the security of our customers - not meant as an inconvience at all - I make sure I keep a copy on the outside order form of the order and the CC number - after 6 months, I shredd all my paperwork to the show.

 

[chefheidi2003]

He has to give you that number again unless you wrote it down on a order form and have held on to that - its for the security of our customers - not meant as an inconvience at all - I make sure I keep a copy on the outside order form of the order and the CC number - after 6 months, I shredd all my paperwork to the show.

That is what I thought...it is not a big deal...I just have never spoken with him. He is a customer through a catty host and I will have to call him up and ask him for his CC number...not a big deal. Thank you for the answer.