Why is the number on my decorator bottle set showing as a bar board in PP?

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Discussion Overview

The thread discusses issues related to the decorator bottle set number appearing incorrectly in the Pampered Chef ordering system, with participants sharing their experiences and solutions regarding product updates and technical difficulties.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant, Kris, expresses frustration over the decorator bottle set number showing as a bar board when attempting to order.
  • Another participant suggests running a product update and a program update as potential solutions.
  • Kris shares their experience of initially facing connection issues but eventually succeeding in updating the system without making any changes.
  • One participant mentions having to perform multiple product updates before being able to enter the bottle set, highlighting the unexpected nature of the issue.

Areas of Agreement / Disagreement

Views differ on the effectiveness of the updates, with some participants successfully resolving their issues while others faced challenges.

Contextual Notes

Participants share personal experiences with the ordering system and technical updates, reflecting a range of outcomes in resolving the issue.

Who May Find This Useful

Consultants experiencing similar technical difficulties with product ordering may find the shared experiences and solutions relevant.

I
ihavethetools
Messages
267
Anyone having trouble with the number on the decorator bottle set?
When I put #1585 in PP to order, it comes up as the Bar Board?????
Tech support has a 30 minute wait, and I don't have 30 minutes. And my director says they never answer email, which I sent them one a few hours ago. HELP!!!
Please

Kris
 
Run a product update, and if that doesn't work run a program update. Between the two it should work, mine did!
 
  • Thread starter
  • #3
Thanks Gillian.
I at first tried to run the product update, and it said it couldn't find my connection. I have no idea why it does that, I tried several times before posting on here.
Then later that day I tried again out of desperation and voila! It did it! I didn't change anything, it just decided to work for me I guess.

So anywho, I got it updated and all is well.

thanks
Kris
 
Glad to help. I think sometimes computers decide to give us a break and just work!!
 
I had to do 4 product updates (right in a row) before I could enter the bottle set. How weird.I am glad it finally worked, though! I'm so glad that someone else started this thread, because I was freaking out when I couldn't enter my customer's order at my show tonight!
 

Frequently Asked Questions

Why is the number on my decorator bottle set showing as a bar board in Pampered Chef?

The number on your decorator bottle set may be showing as a bar board due to a mislabeling or a mix-up in the inventory system. It's important to check the packaging and ensure that the correct item is associated with the right number.

What should I do if my decorator bottle set shows the wrong number?

If you notice that the number on your decorator bottle set is incorrect, you should contact Pampered Chef customer service for assistance. They can help clarify any discrepancies and provide guidance on how to resolve the issue.

Can I still use my decorator bottle set if it shows as a bar board?

How can I ensure I have the correct items in my Pampered Chef order?

To ensure you have the correct items in your Pampered Chef order, double-check your order confirmation and compare it with the items you received. If there are any discrepancies, reach out to customer service for clarification.

Is there a way to prevent this issue from happening again?

To prevent similar issues in the future, always verify the product numbers and descriptions when placing an order. Keeping an organized record of your purchases can also help you track any discrepancies more easily.

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