Why Does Every Order Have a Red Dot After the P3 Update?

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Discussion Overview

The thread discusses issues related to a "red dot" appearing next to every order following a recent update to the P3 system. Participants share their experiences with the problem, express frustrations, and mention communications with the Home Office (HO) regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant mentions that the "red dot" issue is known to HO and they are working on a fix.
  • Another participant expresses frustration about being unable to submit a show due to the problem.
  • Several users note that they have experienced similar issues, with one stating that they hope for a mass email update regarding the fix.
  • One participant shares their experience of having to download a new update, which resolved their issue with the red dots.
  • Another participant expresses concern about switching to P3, citing fears of losing data based on horror stories they've heard.
  • Some participants mention that problems with P3 are rare, with one stating they still enjoy using it despite recent issues.

Areas of Agreement / Disagreement

Views differ regarding the frequency and severity of the issues with P3, with some participants noting that problems are rare while others express significant frustration.

Contextual Notes

Participants are primarily discussing their personal experiences with the P3 system and the recent update, highlighting the impact on their ability to manage orders and shows.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants who are currently using or considering switching to the P3 system, particularly those experiencing similar issues.

Kitchen2u
Kitchen2u
Messages
1,590
. . . is causing EVERY order to have a "red dot" by it. HO is aware of the problem and they're on it! Please be patient for the new update.
 
Kitchen2u said:
. . . is causing EVERY order to have a "red dot" by it. HO is aware of the problem and they're on it! Please be patient for the new update.
Click to expand...
Yep - just talked to HO about it!


But Aaagghhh! I needed to submit a show this morning - and part of the issue is it won't let me enter, add, or change anything either!
 
UHH! Just what I need more problems added to the ones I have posted a thread about with P3!
 
Good thing the show I am closing isn't being submitted until tomorrow. I hope the problems get resolved.
 
Glad I'm still on PP. :)
 
These problems are very rare, Deb.
 
DebbieJ said:
Glad I'm still on PP. :)
Click to expand...

I'm still sitting with you on that couch:D .
 
dianevill said:
I'm still sitting with you on that couch:D .
Click to expand...

Wish I was still there with you....using P3, but even after 6 months, I'm still not a fan.

Just got an Execu-Newsflash from my ED about this problem.

Had a host just call with 2 more outside orders that would put her over the $700 mark, and I couldn't add them to her show or close her show with her.:(

Hopefully it won't be long! And I really hope they send out a mass email letting us know about the fix!
 
pamperedharriet said:
These problems are very rare, Deb.
Click to expand...

They are rare. Even with all the trouble I have had over the weekend I love P3.

This is the first time I have had problems. I think they did got the kinks/bugs worked out of some things before releasing trying to get all the Spring/Summer stuff out to us.
 
Is that why it isn't adding tax on an order I put in?
 
lisa717 said:
Is that why it isn't adding tax on an order I put in?
Click to expand...
Make sure you have the hosts zip code entered....that's usually the problem if it isn't charging tax.
 
I do need to switch soon. My new recruits only have P3 and I want to be able to help them, but I also want to do it when I know I can sit down and work with it.
 
I'm scared to switch. I'm afraid I'll loose everything. I've heard way to may horror stories. Think I'll just stick with pp until i have to change. :)
 
Zip code is on there....

ChefBeckyD said:
Make sure you have the hosts zip code entered....that's usually the problem if it isn't charging tax.
Click to expand...
 
lisa717 said:
Zip code is on there....
Click to expand...

Have you got the right "ship to" address checked? I have done that before and it not added tax. And if you have the ship to host checked, do you have the host address entered in the show?
 
I just called HO for an issue carried over from yesterday. THey had be download the most current update. It fixed my problem and I do not have any red dots. Maybe they already have another update out.
 
went through now....who knows..maybe i have ghosts!
 
WHOOO HOOOO!! It's fixed! I just closed everything out and reopened it and there was an update to do! It's all better now!

WHEW!
 
They were supposed to have this problem fixed by 1pm today.
 

Frequently Asked Questions

Why does every order have a red dot after the P3 update?

The red dot indicates that the order has been processed through the new P3 system. It serves as a visual cue for consultants to easily identify orders that have been updated or modified in the system.

What does the red dot signify for my orders?

The red dot signifies that the order is currently in a state that requires attention or has been flagged for review. This helps consultants manage their orders more effectively and ensures that nothing is overlooked.

Will the red dot affect my order processing time?

No, the presence of the red dot does not affect the processing time of your orders. It is simply a visual indicator and does not change the order's status or timeline.

How can I remove the red dot from my orders?

The red dot will automatically disappear once the order has been fully processed and all necessary actions have been completed. There is no manual way to remove it; it is part of the system's design to help you track order status.

Is there a way to get more information about the red dot?

Yes, you can hover over the red dot in the P3 system for additional information regarding the order's status. This will provide you with insights into what actions may be needed to resolve any issues associated with the order.

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