Why Can't I Restore Backup Info to New Laptop!!

[SusanPC]

Aaargh, this is so frustrating. I've thought P3 was great and wonderful, but the HELP topics are terrible.

Okay, I got a new laptop and have installed P3 on it. Quick and simple. Then we put the backup file on a CD and I transferred it to my desktop on new computer. When I try to restore, it seems like it is working (I select the correct backup file) then it closes and reopens P3 but there is still no info there -- shows, contacts, etc.

What the #%&* am I doing wrong?

Thanks for any help.

 

[janetupnorth]

The file might not have saved correctly from your old PC or to the CD. When writing a CD, you have to make sure you finish the process of burning the CD and that the file is truly readable from the new source.I'd copy the file off the CD onto the laptop then restore...make sure the file actually has data to it.The best way is to transfer via a jump drive from old to new.

 

[SusanPC]

It finally worked. Makes no sense, as I did PRECISELY what I had previously done three times with no success. Whatever, it is done!

Thanks!:sing:

 

[Flamingo]

I suggest that you get a jump drive to do your back ups from this point on........ I am able to go from laptop to desktop back and forth so easy. They are only $10 - 20 at Best Buy or even Wal Mart. Good Luck..............

 

[AnaCash]

Hi there, I completely understand your frustration with the HELP topics in P3. Sometimes it can be overwhelming trying to figure things out on your own. Have you tried reaching out to our customer service team for assistance with restoring your backup file? They are trained to help troubleshoot any issues and can walk you through the process step by step. You can also check out our online resources for helpful tips and tutorials. Don't hesitate to reach out for help, we want to make sure you have a positive experience with P3. Best of luck!