Why Are New Items Already Back Ordered?

[jrstephens]

Did you get the email about some new items being back ordered? This is going to be very frustrating for our customers! I hope when they get in they will have enough that they will not be back ordered again. You know how people (myself included) hate to wait for something they ordered or want to order and a lot of people will just not order if they have to wait.

 

[tlennhoff]

I loved the way the backorder email was worded. It said something like "you all sold more than we ever expected" and all I could think was GO US.

 

[letscook04]

Decorator Bottle SetThis show was submitted Sept 29th!! Now these poor people have to wait until sometime in Nov.

On Backorder!!!!!!!!!!
*Item:1585 Decorator Bottle Set
Qty: 2
Est. Ship Date: Nov 2, 2006

 

[jrstephens]

I just got the same thing. My show had been shipped to arrive on Monday and I was hoping it had gotten filled before they were backordered. oh well! Guess I need to get on the phone and report the bad news!!!

 

[mommyhugz1978]

I need to do the same thing, becasue I had ordered a sample packet and they arent' shipping it until they have all of it.... I don't know why they won't ship what I have order already and ship the rest later... has anyone had that problem before?

 

[mommyhugz1978]

Okay I am nto sad any more I jsut got all of my sample products today... even the backorder ones...... WHOO I am a kid in a candy store over here

 

[gilliandanielle]

I am glad that you got your sample pack Leah! I thought that it was weird that they would wait to send the whole thing because of the backorders!!

 

[rlombas]

Hi there! Yes, I did receive the email about the new items being back ordered. I completely understand how frustrating this can be for our customers. Rest assured, I am working closely with our team to ensure that we have enough stock of these popular items when they do come in. I know how important it is for our customers to receive their orders in a timely manner. Thank you for bringing this to my attention and know that I am doing everything I can to make sure our customers have a positive experience with our products.