Troubleshooting PWS Orders for Tomorrow's Show: Need Assistance ASAP!

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Discussion Overview

The thread focuses on troubleshooting issues related to processing PWS orders for an upcoming show. Participants share their experiences and solutions regarding how to mark orders as reviewed to facilitate the transfer to P3.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses difficulty in transferring orders from PWS to P3, noting that the orders have not been marked as reviewed.
  • Another participant shares their experience by suggesting that users should go to the consultants corner, locate their shows, and mark each order as reviewed to resolve the issue.
  • Several users mention the need to click a specific button under the person's name on the order screen to mark it as reviewed before transferring to PP+.
  • One participant confirms that they successfully completed the process after following the suggested steps.

Areas of Agreement / Disagreement

Views differ on the clarity of the process, but several participants agree on the steps needed to mark orders as reviewed.

Contextual Notes

The discussion reflects personal experiences with the PWS and P3 systems, highlighting common troubleshooting steps among consultants.

Who May Find This Useful

Consultants facing similar issues with PWS orders may find the shared experiences and solutions relevant.

Jenni
Jenni
Messages
780
I need some help... my director is gone for the London trip I think..
I have a show tomorrow night, i set it up on my PWS so the host could get outside orders from people who can not come. She did ( good host) anyway my problem is.... I can't get the orders onto my P3 it says the order hasn't been reviewed or something like that.... HELP PLEASE!!
 
Go on to consultants corner and go to where your shows are listed then click on each order and mark it as reviewed. There is a button on the screen when you look at the actual order, it is under the persons name . After you do that you will be able top go into PP+ and then just click the button that says copy PWS orders. For some reason you have to look at them online before you can copy them into PP+.
Hope that makes sense :)
 
If you look at the order on your website there's a place to click that says "mark as reviewed" (or something like that) good luck!
 
  • Thread starter
  • #4
Koolotus said:
Go on to consultants corner and go to where your shows are listed then click on each order and mark it as reviewed. There is a button on the screen when you look at the actual order, it is under the persons name . After you do that you will be able top go into PP+ and then just click the button that says copy PWS orders. For some reason you have to look at them online before you can copy them into PP+.
Hope that makes sense :)
Click to expand...


Thanks!! I:sing: did it..
 
Your welcome :)
 

Frequently Asked Questions

What should I do if a customer can't access my Personal Website (PWS) to place an order?

If a customer is having trouble accessing your PWS, first ensure that the link you provided is correct. Ask them to try accessing it from a different browser or device. If the issue persists, have them clear their browser cache or try using incognito mode. If they still can't access it, contact Pampered Chef support for further assistance.

How can I check if an order has been successfully placed through my PWS?

You can verify if an order has been placed by logging into your Pampered Chef Consultant account and navigating to the 'Orders' section. Here, you can view all recent orders, including those made through your PWS. If you see the order listed, it has been successfully placed.

What should I do if a customer reports that their order confirmation email hasn’t arrived?

What if I notice a discrepancy in the order details after a customer places an order?

If you notice a discrepancy in the order details, contact Pampered Chef customer service immediately. Provide them with the order number and details of the discrepancy. They can assist you in correcting the order before it is processed for shipping.

How can I assist a customer who wants to change their order before the show?

If a customer wants to change their order before the show, advise them to contact you as soon as possible. You can help them modify their order through your PWS or by contacting Pampered Chef support directly. Keep in mind that changes may only be possible if the order hasn’t already been processed.

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