Troubleshooting PP Version Issue: Fall/Winter 2005 Edition

[PamperedJess]

I was putting an order in for myself last night and I got the message when I tried to transmit the show that I was using an old version of PP. I am using the fall/winter 2005 version. Anyone had this problem or know how to solve it?

Thanks

 

[rwesterpchef]

Download updates to Pampered Partner regularlyIn the Weekly Bites (I think last week, may have been week before), it specified that you must download the updates in order to submit future shows because there were many changes to Pampered Partner.

Because I'm on dial-up internet, I always go to Consultant's Corner and see what the most recent update is before doing it "just because" from Pampered Partner. You definitely need to do it once a month to keep most recent specials, etc.

I'm running 13.1.2 right now and no problems.

 

[PamperedJess]

Thanks so much I will have to try that and see if it works...hopefully it does. I was so frustrated when it wasn't working.

 

[WendyAebi]

Same thing happened to me, Jess. I had used the disk in the paperwork changeover kit to upgrade and then when I tried to submit my first September show, it wouldn't take it. I just clicked on "download update" and it started working fine. Weird, huh?

 

[PamperedJess]

wendy

Do I do the update through Pampered Partner?

 

[Sk8Mom209]

I do my updates through Pampered Partner. If you are using dial-up I find it easier to do the download late at night. Otherwise, the download timed out. Not anymore though the download on my wireless DSL is lightening fast anytime.

I am currently running version 13.2.

 

[WendyAebi]

Yes, when you have Pampered Partner open, look at the very top "Shows...Contacts...Personal Info...." etc. and Update is in the middle. Click that, then click "Download Program Update" and it will take care of the rest. (If I'm remembering right, that is. You might need to click "OK" or something like that if prompted. )