Troubleshooting Pampered Partner Plus Printer Forms for Chase Banking Error

Click For Summary

Discussion Overview

This thread centers around troubleshooting issues related to submitting printer forms for Pampered Partner Plus in light of a banking error affecting one participant. Participants share their experiences and seek advice on the correct report to submit to Home Office.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over being placed on money order status due to a banking error and seeks assistance with submitting the correct report.
  • Another participant suggests using the Show Summary Report and mentions that it may have been updated to be submittable.
  • Several users inquire about the duration of the money order status and share their personal experiences with banking issues.
  • One participant notes that they were informed that printing a show order from Pampered Partner Plus is not possible and that a triplicate form is required instead.
  • Another participant describes the triplicate form as an itemized receipt that can be submitted as a show order.
  • One participant shares their experience of successfully contacting Home Office and discusses the need to submit either the old version or a handwritten form.
  • Another participant expresses dissatisfaction with the lack of a submittable report in Pampered Partner Plus and highlights the challenges faced by those without high-speed internet access.

Areas of Agreement / Disagreement

Views differ on the functionality of Pampered Partner Plus and the necessity of using triplicate forms. Some participants agree on the challenges posed by the current submission process, while others share varying experiences regarding their interactions with Home Office.

Contextual Notes

The discussion reflects personal experiences with banking issues and the technical aspects of using Pampered Partner Plus for submitting reports. Participants share insights based on their individual situations without implying any official guidance.

Who May Find This Useful

Consultants experiencing similar banking issues or challenges with submitting reports through Pampered Partner Plus may find the shared experiences and insights relevant.

G
GermantownPC
Hello all

Due to a banking error (Chase bank no good) I am now on money order status...the most annoying thing in the world. Therefore, I have to send in a printer form of my show.

I recently switched over to Pampered Partner Plus and can't find the correct report to send into Home Office. Can anyone help me out. Hope so, I'm not looking forward to waiting on hold. ( :

Thanks cheffer friends
 
I believe it's still the Show Summary Report. Select the show in the list of shows (lower left), then click "Print show summary" right above the list. I think one of the recent updates to PP was to make that report a submittable report (for just the situation you're in now).

Sorry that you're on MO only. That stinks.
 
How long will you have to be on MO only?
 
I was told that you cannot print a show order from P3. You'll have to use the triplicate form.

But I'm not a P3 user, so as Ann said, that may have been one of the recent updates.
 
  • Thread starter
  • #5
dannyzmom said:
How long will you have to be on MO only?
Click to expand...

As far as I know, only until the end of August. God hoping. It is such a pain though, because now I have to wait until I have all of the checks in, etc. and get the money order. Before, I could go via my debit card since there was always extra money in that account. Basically what happend with my bank was that I had two accounts, one personal and one for P.C., they mixed things up and took the money from the wrong account, which was zero balance at the time. Took that as a sign of NSF and closed my account and then P.C., well you know the rest of the story. The worst part of money order is that it takes so long for them to process it. Ah well.


Chef Ann, thanks for the info., however, at the bottom of that report, it says that I'm unable to submit that report to home office. Any ideas guys?
 
  • Thread starter
  • #6
DebbieJ said:
I was told that you cannot print a show order from P3. You'll have to use the triplicate form.

But I'm not a P3 user, so as Ann said, that may have been one of the recent updates.
Click to expand...

What is the triplicate form? I've always submited them online or with regular Pampered Partner
 
I'd call HO and ask, then. If they won't take the printed one, you may need to *gulp* submit the hand-written show order form.
They really should have something submittable in P3 - for this situation and for people who just prefer to mail it in.
 
GermantownPC said:
What is the triplicate form? I've always submited them online or with regular Pampered Partner
Click to expand...
It's on Supply Order. It's basically the itemized receipt, but you submit it as the show order, so you have 6 of this item, and 4 of that...
 
  • Thread starter
  • #9
Well. I was able to get ahold of home office with no waiting. Is hell freezing over? As you thought, I'll either have to submit it into the old version or hand write it. I'm hoping that somewhere I have kept one of those forms. Otherwise, is there anyone in the Milwaukee, WI area that may have one that I can buy off of you?
 
Sorry- I'm 6 hours away.

Next on your to-do list: send a request to tech support for a submittable report from P3.
 
  • Thread starter
  • #11
I actually asked them about that Ann and they said that they have no intentions of making reports to home office submittable via PPP. The reason they gave me: since so many people have high speed internet, home office wants to avoid all the added paperwork and encourage electronic sending. Go figure :)
 
That's unacceptable. Look at this situation. You have to mail it in, through no fault of your own. If they aren't going to make a submittable report, then they need to rethink the MO-only policies. It sounds like Tech and Accounting/Order Processing aren't talking to each other.
 
And besides - the entire world is NOT on high-speed internet. They do still have some consultants on *cringe* dial-up. Unless of course we are not as important as the people that are in technologically developed areas of the country. Oh, and I'm only 3 miles out of town & my neighbor has DSL.

That was/is one huge gripe that I have about the on-line training center. I can't even do the training because of it being so choppy on dial-up.

Not that I'm upset about this or anything...... :D

End of hijack. Back to the regular thread. :)
 

Frequently Asked Questions

What is the Chase Banking Error in Pampered Partner Plus?

The Chase Banking Error in Pampered Partner Plus typically occurs when there is a problem with the connection between the Pampered Chef system and Chase Bank. This can happen due to incorrect banking information, network issues, or software glitches.

How can I resolve the Chase Banking Error?

To resolve the Chase Banking Error, first check that your banking information is entered correctly in the Pampered Partner Plus settings. Ensure that your internet connection is stable and try restarting the application. If the issue persists, consider reinstalling the software or contacting Pampered Chef support for further assistance.

Why can't I print forms after encountering the Chase Banking Error?

If you encounter the Chase Banking Error, it may prevent you from printing forms because the software is unable to access the necessary banking information. Once the error is resolved, you should be able to print forms without any issues.

What should I do if the error continues after troubleshooting?

If the Chase Banking Error continues after troubleshooting, it is recommended to reach out to Pampered Chef customer support. They can provide specialized assistance and may have additional solutions to resolve the issue.

Is there a way to prevent the Chase Banking Error from happening again?

To prevent the Chase Banking Error from recurring, regularly update your Pampered Partner Plus software to the latest version, ensure your banking information is accurate, and maintain a stable internet connection. Additionally, periodically check for any alerts or notifications from Pampered Chef regarding system updates or known issues.

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