Troubleshooting: Newsletter Not Sending - Is Something Missing?

[chefmoseley]

I imported all of my contacts and previewed the newsletter this morning. There is not an option to click 'send'. Am I missing something? How do I know if/when it goes out? I haven't received it in my email either so I'm assuming no?

 

[BethCooks4U]

If you're talking abut the PC e-newsletter some did go out but many didn't. I just talked to tech support again about this and she said they don't know when they'll get things resolved, that their vendor is working on it. She even suggesting sending out my own NL for September.

 

[chefmoseley]

Thanks for your quick answer. Guess I'll go try to pull together something.

 

[Kathy's_Kitchen]

The Home Office tried to send the Sep. newsletters out on the 23 of Aug. - there were many, many issues so as Beth said, some went out but many did not. I think the original plan was for them all to go out at the same time the month before. I do not believe we will ever have an option to "click 'send'" ourselves.

I tried it last month to see what it was like - I know some of mine went out at least and I even got a booking from it....but until the problems are resolved (or maybe not), I'm sticking with Tasty Tidbits.

 

[ChefMary412]

The Home Office tried to send the Sep. newsletters out on the 23 of Aug. - there were many, many issues so as Beth said, some went out but many did not. I think the original plan was for them all to go out at the same time the month before. I do not believe we will ever have an option to "click 'send'" ourselves.

I tried it last month to see what it was like - I know some of mine went out at least and I even got a booking from it....but until the problems are resolved (or maybe not), I'm sticking with Tasty Tidbits.

That is exactly what I decided. I do look forward to being able to track who views what parts of it. but, TT is awesome, so it is great while we wait.