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Troubleshooting Image Issues in Newsletter Test Emails | Tips & Solutions

In summary, when trying to fix blurry images in a test newsletter email, make sure they are at least 72 dpi and the correct size. If images are not appearing at all, check for broken links or incompatible file types. To ensure proper alignment, use tables and inline CSS. Distorted images may be caused by scaling or compression, so use high resolution images and avoid resizing or compressing. If images are too large or small, check dimensions and optimize for web.
babywings76
babywings76
Gold Member
7,288
When I sent out my newsletter, I sent myself a test message. The earlier test messages came through just fine. But the last one I sent myself, one of the pictures just shows an X. I tried again and I thought it was okay, so I sent it out. Well, my test message again has that one product not showing up. Is it just being that way for my computer, or do you think if I am having trouble, it'll be the same for everyone I sent it to?

Now I'm trying to forward that newsletter to some new contacts I made along w/ a personal note to them. When I send it as a test to myself first, the same thing is happening. That one image isn't showing up right. I'm hesitating sending out these e-mails until I get this figured out.

Any ideas on what the problem is?
 
Where is the image located that isn't showing up? On a server somewhere? On your computer? Maybe it has been moved and the .html of the newsletter can't find it? Why don't you send a copy to me and I'll see if everything shows up properly: [email protected]
 
  • Thread starter
  • #3
Thanks Dave--I just sent it to you! :)
 

1. How can I fix blurry images in my test newsletter email?

One common cause of blurry images in test newsletter emails is low resolution. Make sure your images are at least 72 dpi for optimal clarity. Additionally, double check that the image size matches the size specified in your email template.

2. Why are some images not appearing at all in my test newsletter email?

There are a few possible reasons for images not appearing in test newsletter emails. First, make sure the image is properly linked in your email template and that the link is not broken. Additionally, check if the image file type is compatible with email clients. Some email clients may not support certain file types, resulting in missing images.

3. How can I ensure my images are aligned correctly in my test newsletter email?

To ensure proper alignment of images in your test newsletter email, use tables and inline CSS. Tables can help control the placement of images within your email, and inline CSS can ensure that the images are consistently aligned across different email clients.

4. Why do my images look distorted in some email clients?

Distorted images in some email clients can be caused by image scaling or compression. To avoid this issue, use high resolution images and avoid resizing or compressing them. You can also test your email in different email clients to see how the images appear.

5. How can I fix images that are too large or too small in my test newsletter email?

If your images appear too large or too small in your test newsletter email, check the dimensions and resolution of the image. You may need to resize the image to fit the designated space in your email template. Additionally, make sure the image is optimized for web, as large file sizes can affect the appearance of images in emails.

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