Trouble with Ordering on My Website? Read Here for Details!

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Discussion Overview

The thread discusses challenges participants face when trying to order under specific hosts on their personal websites. Participants share their experiences and suggestions on navigating the ordering process and technical issues related to host selection.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses difficulty in selecting a host on their website, noting that it automatically defaults to the last host entered.
  • Another participant suggests using the "email host" feature in the personal website (PWS) to explain the ordering process to clients.
  • One participant shares their experience of needing to completely log out of the website and close the browser to resolve similar issues.
  • A participant mentions the process of ordering online and provides detailed steps for customers to follow, including how to select a host.
  • Another participant advises trying different internet browsers if issues persist when accessing the website.

Areas of Agreement / Disagreement

Views differ on the specific technical issues encountered, with no clear consensus on a single solution to the host selection problem.

Contextual Notes

Participants share personal experiences related to navigating their personal websites and the ordering process, reflecting a range of technical challenges and solutions.

Who May Find This Useful

Consultants experiencing similar issues with their personal websites or those looking for insights on how to assist clients with online orders may find this discussion relevant.

crazy4dabug
crazy4dabug
Messages
159
I am trying to send an email to two hostesses explaining how ppl would order under their name on my website...well, i can't get my website to let me pick a host. I guess it has my home computer info saved and it just automatically picks the last host I entered and I can't find where to change hostesses.
I need to inform my clients.
 
I don't think I understand your question. If you are in your PWS, work with shows, select "email host" next to that show's info and send it that way. You can edit the email to really explain the ordering process and can copy a co-host if that's what you are talking about. Of course, you must have their email address entered.

Hope this helps.
 
I you're trying to go into your PWS and walk through the process, you may need to close completely out of CC. I had the same trouble a couple of weeks ago. I was told to get completely out of TPC website, then access my PWS. Make sense?
 
  • Thread starter
  • #4
Yes...I am trying to walk thru the process of choosing a host to order under so that I can include instructions in my emails to the hosts...to give to anyone who wants to order for their shows online.
I have logged out and it's still saving my info and not letting me choose a host? Where is it done? can someone give me the process please so I can check it out?

Thanks
 
Ok. I have this on my site, and I borrowed it (with permission) from my upline.
HOW TO ORDER ONLINE!
First of all - to shop - go back to the homepage and click on "Order Products" at the bottom. The next page is the "log-in page". If you want to place an order to be shipped directly to you, & you are not associated with any party, type my name, JENNIFER PURDY as the host. You will then be taken to the shopping pages! Spend over $60 (before S&H) and I will add on the Guest Special of the month for you...for FREE...and our Seasons Best Cookbook too! Check the Home Page for the special for this month! It's that easy!If you were invited to an online party, all you have to do is type in the first and last name of your party host. If you are placing an order connected with a fundraiser, log-in under the name of the organization which you will already have been provided with.My puppy Ripley says THANKS!!!And it's that simple for your guests to order on your own party! Just let me know if you are interested!
Click to expand...
 
If you are trying to access your website as a host, then make sure that your internet program (explorer, firefox, netscape, whatever) is closed completely. Then go into your website. If it doesn't work using the internet program you usually use, try a different one. I've had that happen too. I usually use Firefox so then I try Explorer.
 

Frequently Asked Questions

What should I do if I can't find a product on my website?

If you're having trouble locating a specific product, try using the search bar at the top of the page. You can also browse through the categories listed on the homepage. If the product is still not visible, it may be temporarily out of stock or discontinued. You can contact customer service for further assistance.

Why is my order not going through?

There could be several reasons your order isn't processing. Common issues include entering incorrect payment information, having an expired credit card, or a problem with your internet connection. Double-check your details and try again. If the issue persists, reach out to customer support for help.

How can I update my shipping address before placing an order?

You can update your shipping address during the checkout process. Look for the shipping information section and enter your new address. If you've already placed the order and need to change the address, contact customer service as soon as possible to see if they can assist you.

What should I do if I receive an error message while ordering?

If you encounter an error message, take note of what it says. Common errors may relate to payment issues or product availability. Refresh the page and try again. If the problem continues, consider clearing your browser's cache or using a different browser. For persistent issues, contact customer support for assistance.

Can I track my order after it's been placed?

Yes, once your order has been processed, you will receive an email confirmation that includes tracking information. You can use this information to monitor your order's shipping status. If you don't receive an email, check your spam folder or log into your account on the website to view your order history.

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