theBest Time to Make Phone Calls....

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Discussion Overview

This thread centers around the experiences and strategies of participants regarding the best times to make phone calls for their business. Participants share their personal challenges with phone phobia and discuss various time slots they find effective for calling potential customers.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions struggling with phone phobia but successfully booking parties.
  • Another participant shares their experience of calling between 7 and 8 PM, considering it a good time after dinner but before bedtime routines.
  • One participant notes that the best time to call is when it works for the caller, emphasizing that availability varies among individuals.
  • Another participant discusses making calls in the morning on workdays and only calling in the evenings on days off.
  • One participant expresses the idea that calling when you think of someone can be effective, while also acknowledging common excuses for not calling.
  • Another participant suggests keeping track of when people are home to adjust calling times accordingly.

Areas of Agreement / Disagreement

Views differ on the best time to call, with no clear consensus emerging. Participants share a variety of personal experiences and preferences regarding calling times.

Contextual Notes

Participants discuss their individual schedules and challenges, particularly related to balancing full-time jobs and making calls for their business.

Who May Find This Useful

This discussion may be of interest to consultants looking for insights into managing phone calls and overcoming phone-related anxieties.

A
AmyJo
Messages
3
Hello Everyone,

I have been with this business for 4 years now and have did well sometimes and other times not so well. I am really trying to keep it consistant, but yet again I am one of those with phone phobia. Now don't get me wrong I can just about talk to anybody and I do get bookings well at parties, however it is the contacts that are interested but want me to call them later. When do you all normally call? Do you call in the evening?? The mornings? The Afternoon?? If a customer doesn't give you a good time when do you call.... I am one of those oh it may be too late or too early to call. I want to make myself get on that phone.....Please help!!!

Thanks,

Amy
 
I personally work full time, so I usually try to call between 7 and 8. I figure its after dinner, but before bedtime routine (in case they have kids).
 
The best advice I've gotten, is that the best time to call is whatever is the best time for you. There is no one single time of day when everyone is available, so no matter when you call, someone's going to be free when another is going to be busy. Pick a time that works for you, and when you get the number from your contact, ask them if that's the best number to reach them whenever you've picked to be your time to make calls.

I also keep hearing over and over that getting people at work is easier than at home. I have not been too good at getting work numbers because until Markus was born, I was at work during those hours too.
 
On days I have to work at my "regular job" I make calls in the morning. It is not until my days off that I make any kind of evening calls (when I actually make calls...I'm am very guilty of phone-phobia) Sometimes, I make an effort depending on the person I need to call, and I will call from work to quickly book a day they wanted or answer a question.
 
Something I've heard before is, the best time to call someone is when you think about them (unless it's 2 in the morning!! ;) ).

Myself, I call mostly in the evenings. I do the same as you sometimes, coming up with excuses...it's too late, it's too early, it's supper time.....blah blah blah :rolleyes:. We have to get over that and just pick up the phone!!

Wouldn't you agree that when you do make that call and the person on the other end is happy to hear from you that you feel good about calling? We need to remember that feeling when we make calls and know that people want to talk to us! And, if we DON'T call when we said we would, that makes us look REALLY bad, so let's not do that!! :)

Now, get on the phone and have fun! :)
 
Oh, and a little tip....keep track of the time you call people and if they're never home at 7 pm, try calling in the afternoon.
 
  • Thread starter
  • #7
Thank You all so very much. I really appreciate the feed back. I am going to stop with the excuses and just do it.

Thanks Again,

Amy
 

Frequently Asked Questions

What is the best time of day to make phone calls for direct sales?

The best time of day to make phone calls for direct sales is typically between 6 PM and 9 PM on weekdays. This is when most people are home from work and more likely to engage in conversation. Additionally, late mornings around 10 AM to 11 AM can also be effective as people are often settled into their day.

Are there specific days of the week that are better for making calls?

Yes, research shows that Tuesday, Wednesday, and Thursday are generally the best days for making sales calls. Mondays can be hectic as people are catching up from the weekend, while Fridays are often less productive as people prepare for the weekend.

Should I consider time zones when making calls?

Absolutely! If you are calling prospects in different time zones, it’s crucial to be aware of their local time. This ensures you are calling at an appropriate hour and increases the likelihood of reaching them when they are available.

How can I determine the best time for my specific audience?

To determine the best time for your specific audience, consider conducting a survey or asking your existing customers when they prefer to be contacted. Additionally, track your call success rates at different times to identify patterns that work best for your target demographic.

What if I can't reach someone during my preferred calling times?

If you can't reach someone during your preferred calling times, consider leaving a polite voicemail or sending a follow-up email. You can also try calling at different times or days to increase your chances of connecting with them. Persistence is key in direct sales!

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