Skybus Airlines Update: Refunds and Alternate Flight Options

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Discussion Overview

The thread discusses the recent closure of Skybus Airlines and the subsequent experiences of participants regarding refunds and alternative flight options. Participants share their personal experiences with booking new flights and obtaining refunds through credit card companies.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions that Southwest Airlines is taking over some Skybus flights for a limited period, while JetBlue is allowing passengers to fly standby with a fee.
  • Another participant shares that their credit card company credited their account quickly after the news broke.
  • Several users discuss the cost differences between Skybus and other airlines, with one noting that AirTran's prices were significantly higher than Skybus.
  • One participant mentions that their mother was able to fly standby with Southwest without additional costs.
  • Another participant reports successfully booking a flight with USA3000 for a lower fare than their original Skybus ticket.

Areas of Agreement / Disagreement

Views differ regarding the availability and cost of alternative flight options, with no clear consensus on the best airline to choose.

Contextual Notes

Participants are sharing personal experiences related to flight cancellations and the process of obtaining refunds or booking new flights following the closure of Skybus Airlines.

Who May Find This Useful

Consultants and travelers affected by the Skybus closure may find the shared experiences and insights relevant to their situations.

P
pampered_chef_swva
Messages
31
This is just to let anyone and everyone who has not heard - SKYBUS airlines just went under...and if you have a reservation thru them - you need to start applying for refunds...

My director called me today to let me know what was going on ... As of now...Southwest Airlines is picking up some of the flights - BUT only those departing between April 5th and June 5th - and JETBLUE has stated that they will redeem the SkyBus tickets...HOWEVER...you have to fly standby and they are charging 50.00 each way to get you to your designation - the catch is - you have to have your skybus ticket when boarding the plane.

Still checking on other information from other airlines ....
 
I called my credit card company when the news broke yesterday and they have already credited my account. We booked a flight on another airline and the cost was only $10 more than the Skybus tickets were!
 
  • Thread starter
  • #3
which airline if you don't mind me asking...?
 
pampered_chef_swva said:
which airline if you don't mind me asking...?
Click to expand...
We got them on AirTran.
 
  • Thread starter
  • #5
yeah we had already tried airtran before...was quite a bit more than the skybus - our skybus tickets were only $162.00 after ALL TAXES, baggage fees, etc... airtran is like 230.00 a piece
 
pampered_chef_swva said:
yeah we had already tried airtran before...was quite a bit more than the skybus - our skybus tickets were only $162.00 after ALL TAXES, baggage fees, etc... airtran is like 230.00 a piece
Click to expand...
ouch. Ours were $94.50 with Skybus and $101 with AirTran - including all taxes, etc.
 
  • Thread starter
  • #7
where are you flying out of - I guess it also depends on when - we searched July 13 - 17 - from charlotte to Midway - and your ticket is roundtrip?
 
pampered_chef_swva said:
where are you flying out of - I guess it also depends on when - we searched July 13 - 17 - from charlotte to Midway - and your ticket is roundtrip?
Click to expand...
The ticket is one way - sorry I should have thought of that and specified - so that would make it more in line with what you are quoting and not as good a deal as I was thinking - lol. The airport is Raleigh.

Sorry. I have been sick so my head isn't working quite right. lol:rolleyes:
 
My mother just called Southwest and they are letting her fly standby. No extra costs. Just have to keep checking on the flight. Currently its not very full so she'll get on. But its still 2 1/2 weeks away-meryl
 
We contacted our credit card company to file a dispute and get a refund. Then we booked a ticket with USA3000 and it was actually $4 cheaper than our Skybus fare!!!

Good luck everyone!!!!
 

Frequently Asked Questions

What is the current status of Skybus Airlines regarding refunds?

Skybus Airlines is currently processing refunds for canceled flights. Customers who purchased tickets are encouraged to check their email for updates regarding their refund status and any necessary steps they need to take.

How can I request a refund from Skybus Airlines?

To request a refund, customers should visit the Skybus Airlines official website and navigate to the customer service section. There, they will find a dedicated form for refund requests, along with instructions on how to submit it.

Are there alternate flight options available for Skybus Airlines customers?

Yes, Skybus Airlines is offering alternate flight options for affected customers. Passengers can check the website for available flights and may be able to rebook their travel at no additional cost, depending on the circumstances of their original booking.

What should I do if I have a flight booked with Skybus Airlines?

If you have a flight booked with Skybus Airlines, it is recommended to check your email for any notifications regarding your flight status. Additionally, you can visit the airline's website for the latest updates and options for rebooking or refunds.

How long will it take to receive my refund from Skybus Airlines?

The processing time for refunds can vary, but customers are advised to allow several weeks for their refund to be processed. Skybus Airlines is working diligently to handle all requests as quickly as possible, and customers can check the status of their refund through the customer service portal.

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