Silly Simple Tip That Has Really Boosted Business

[newmexgirl]

This is one of those "why didn't I think of it before" tips that probably everyone in the entire universe already does, however, just in case there's one last living nitwit like me that could be helped with this tip, I'm going to post it anyway.

Problem: I have difficulty getting people to commit to contact (be it booking a show, placing an order, looking over opportunity info, returning my call). In the past, this has led to lots of frustration on my part regarding when to contact them and what to say. (Am I being "pushy"? Did they lose my phone number?, etc.)

Solution: When speaking with people I now ask two simple questions if they aren't ready to commit to contact or making a decision:

"When would you like me to follow up?"

and

"How would you like me to follow up?"

For some reason this seems to plant the seed in their mind that they either agreed to the reason for my attempts at contacting them or they themselves initiated the contact. It also gives me immediate access to their preferred method of communication. Some people prefer email, others voicemail, etc.

This also makes it really easy to just add a task in Pampered Partner for the follow up date so I can "let it go" in my mind and move on.

Leslie

 

[JAE]

Sounds great. I'll have to use that, myself.

 

[PChefPEI]

Thanks for that, Leslie! I think we all know it, but sometimes have to be reminded!!

 

[dannyzmom]

What a GREAT reminder!

 

[rennea]

I like how you ask it, it makes them feel like they are "in charge" of the communication. So you will know how to communicate with them rather running around try to get a hold of them.

 

[Kitchen Diva]

I used to do this, and it helped me along with other things- I had several bookings per show! Way to go on finding a formula that works for you!

 

[OhmyDLM]

I'm going to share this with my team, I feel like they struggle with this same thing and not knowing how to handle objections/rolling lists. Thanks!

 

[baychef]

Leslie, I like this. It is funny how just the right phrase can make a difference. Sometimes my mind is going in so many directions, I am sure that business would pick up better for me!

 

[pampered.chris]

Great idea!! I love how you put them in charge of taking ownership of how you will contact them and whether or not you should. I really like this!!

 

[mpkegley]

Thanks for the reminder.

 

[vwpamperedchef]

Thanks for the tip! Who knew it could be that simple?

 

[Chef Endora]

Thanks! I never thought to put it that way. I'm going to try it at my show this Sun.

Thanks again!

 

[smilesarepriceless]

Leslie, I just wanted to thank you...Regardless how silly it may seem, sometimes it is moments like this that helps us realize the small little things we can do to simplify our business.....

Just wanted you to know i just send your post as a 'TIP OF THE DAY' to my team!