Sharpening a Paring Knife with a Dull Case: A How-To Guide

[Amberd]

I have a host that has someone that has had the Paring knife with the sharpening case that the knife is not sharp. How do i fix this for her.

 

[jenniferknapp]

There is a lifetime warranty on it. Check to see if the guest has her receipt, or knows the name of the consultant or host from the party that she purchased it from. If not, then call HO and give them the guests name and they should be able to track it down and get a product adjustment set up for you.

 

[tlennhoff]

Do an online adjustment:

Consultant's corner
>> Managing your business >> My Shows >> Serving your customers >> product adjustment.

 

[tpchefrebecca]

She could also try the honing tool. If that doesn't work try a steel. If that doesn't work then I would do the adjustment. I have a chef's steel and it works all the time for me.

 

[Amberd]

I actually just had another host give me the utility knife (the same style) that she said has never been sharp and it has rust on it. it was kinda weird, two of the same style knive within two days.