Send Your Past Host a Pampered Chef Survey!

[pkd09]

Has anyone ever thought of sending their past host a show survey of their Pampered Chef experience? This is the time of the year when I look back at my business and think about how I could improve/change my shows and what better way than input from past hosts. Questions could include packet information, quality of demo, show suggestions, mailing of invites, consultant communication.

 

[raebates]

Yes. I do that periodically. It helps me to tweak my host coaching and show procedures. Each one is different, depending on what I'm focusing on. I assure them that I welcome criticism; that's how I learn and grow. I offer a 10% coupon good for 1 month if they return the survey. It gives them an incentive to send it back and to purchase more in the future.

 

[pattikake]

I have a place on the bottom of my door prize slips for "Comments & Suggestions"... I love reading them! So far they have all been positive

 

[raebates]

I have that on my DPDSs, too. I make sure to tell guests that I welcome constructive criticism. I tell them they can perform a public service by helping me to stop doing things that annoy them.The host survey is a little different, in that it addresses specifics with hosts.

 

[esavvymom]

Rae, Patti.... have you guys uploaded your DPDSs on CS before (i can search Files)?
I'd be curious to see your version.

 

[pkd09]

I haven't done anything yet....it was a brainstorm idea I had yesterday. I know I only want it to be a few (6 or less) questions, one page. I think anything longer and it won't be returned. I would include a SASE with it. Name would be optional. May offer an incentive (SB cookbook) if they return it. These are just some ideas I am tossing around at this time. I would include those who did a catalog show to see how I could better my services with them too. When I decide to do it, I will post it.

 

[raebates]

I'm sure it's out there somewhere, but here it is.