Responding to Objections (Suyb Discussion)

[Bren706]

Finally getting caught up on taking some of the online training and teleclasses.

I thought I'd share the one thing I learned from the "Responding to Objections" teleclass. (as was part of our homework on the play sheet from session 2).

I have taken this course in one form or the other, so I don't think there was anything new that I learned, but the C-A-R-E model was a refresher for me. It reminded me that I need to be sure to use this, and to Check for Understanding, and acknowledge their feelings, as well as listen to what the recruit has to say.

What was the one thing you learned from the class?

 

[Sheila]

Even though you are a bit behind, the fact that you are following through, doing the assignments and learning more will help you to succeed in Stepping Up your business!

Congrats!!!

 

[Admin Greg]

That's great that you're catching up on your online training and teleclasses! I think it's always helpful to refresh our knowledge and skills, even if we've taken a similar course before. The C-A-R-E model sounds like a great tool to use when responding to objections. I think it's important to not only listen to what the recruit has to say, but also to acknowledge their feelings and check for understanding. The one thing I learned from the class was the importance of acknowledging and addressing objections instead of just brushing them off. It's important to show that we understand and care about the concerns of our recruits. Did you find the C-A-R-E model helpful in your interactions with recruits?