Replace Pedestal for Trifle Bowl?

Click For Summary

Discussion Overview

The thread discusses experiences and opinions regarding the replacement of a pedestal for a trifle bowl that was accidentally broken. Participants share their views on whether to pursue a product adjustment or seek a replacement part directly.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares their experience of a broken pedestal, emphasizing their calm reaction and the support from their husband during a show.
  • Another participant mentions that the pedestal is not available as a replacement part but suggests contacting the company, noting that the incident occurred during a show.
  • One participant believes that since the item is under warranty, it should be replaced without issue, based on their past experiences with broken items.
  • Another participant recounts a personal experience where they successfully received replacements for damaged items through a product adjustment.
  • A participant indicates they will attempt to pursue a product adjustment based on the discussions.

Areas of Agreement / Disagreement

Views differ on whether to pursue a product adjustment or simply seek a replacement part, with some participants advocating for adjustments while others suggest contacting the company directly.

Contextual Notes

Participants share personal anecdotes related to product issues and the support received from the company, reflecting their individual experiences as consultants.

Who May Find This Useful

Consultants who have experienced similar situations with broken products may find the shared experiences and opinions relevant.

M
mrssyvo
Messages
1,929
My wonderful husband was helping me at a show last night, and as he was packing me up, he dropped the pedestal to my trifle bowl. Can I order just the pedestal on replacement parts? I do not want to do a product adjustment, because he was responsible, not the company. My hostesses remarked how calm I took it, that I did not yell at him or anything. I said, it is just glass, and I will get it replaced. He is my husband, and kind enough to come help. They were amazed!!!
 
They do not have that as a replacement part but I would call and tell them what happened. They just might do an adjustment. It happened while packing up at a show after all. If you weren't a consultant it wouldn't have happened.
 
It is still under warranty and is isn't like you guys were tossing it around playing catch...they will replace it for you!

Most of the time when I have a customer who has a broken stone, it usually IS "their" fault...but I just call PC and say their stone broke and we need to get it replaced. I have never had a problem!
 
I would do the product adjustment. PC is very good to their consultants and they will help you.

I had an issue last fall where a host washed my dishes with an abrasive sponge and all my clear plastic items (Food Chopper collar, Easy Read cups, EAD barrel) were TOTALLY scratched up. No way I was taking those to shows anymore.

I call the Solution Center and they replaced EVERYTHING that was still under warranty. I had to buy myself a new Measure All and that was it!

I love PC!!!
 
  • Thread starter
  • #5
I will try to do a product adjustment then. Thanks
 

Frequently Asked Questions

What is the purpose of the pedestal for the trifle bowl?

The pedestal for the trifle bowl serves to elevate the bowl, making it easier to serve and display layered desserts. It adds an elegant touch to your presentation and helps keep the bowl stable.

How can I replace a broken pedestal for my trifle bowl?

You can replace a broken pedestal by contacting Pampered Chef customer service or visiting their website to order a replacement part. Make sure to have your product details handy for a smoother process.

Is the pedestal for the trifle bowl dishwasher safe?

Yes, the pedestal for the trifle bowl is typically dishwasher safe. However, it is always recommended to check the care instructions provided with your specific product to ensure proper maintenance.

Can I use the trifle bowl without the pedestal?

Yes, you can use the trifle bowl without the pedestal. However, it may not have the same visual appeal, and it could be less stable when serving layered desserts.

Where can I purchase a replacement pedestal for my trifle bowl?

You can purchase a replacement pedestal directly from the Pampered Chef website, through a Pampered Chef consultant, or at authorized retailers that carry Pampered Chef products.

You must log in or register to reply here.

Similar Pampered Chef Threads

Upgrade Your Trifle Game with a Bigger Bowl - Chocolate Trifle Recipe Inside!"
  • menehune
    • Products and Tips
Replies
7
Views
3K
menehune
Replacement Parts for Trifle Bowls & Bases - Now Possible?
  • kam
    • Products and Tips
Replies
2
Views
3K
Admin Greg
Trifle Bowl Lid Doesn't Stay Closed
  • cheflorraine
    • Products and Tips
Replies
12
Views
9K
raebates
Last-Minute Disaster: Broken Pedestal for Trifle Bowl Before Show Tomorrow!
  • paigev71
    • General Pampered Chef Chat
Replies
4
Views
1K
pampered.chris
Is my Trifle Bowl covered under the product guarantee if it breaks?
  • schel
    • Products and Tips
Replies
18
Views
4K
pamperedlinda
Seeking Replacement Pedestal for Trifle Bowl - Can You Help?
  • Brenda K.
    • Buy and Sell Items
Replies
4
Views
2K
Suzanne Johnson
Creative Uses for the Trifle Bowl: Perfect for Mother's Day and Beyond!
  • chefheidi2003
    • Products and Tips
Replies
7
Views
6K
rlombas
Defective Lid on Trifle Bowl: Has Anyone Else Experienced This?
  • ChefTS
    • Products and Tips
Replies
7
Views
4K
DebbieJ
Can I Replace Just the Lid on My DCB?
  • meganmcg
    • Products and Tips
2
Replies
32
Views
7K
wadesgirl
Dad's Whereabouts: Son Breaks Bowl While Dad is Away
  • flemings99
    • Products and Tips
Replies
2
Views
1K
sharalam
Back
Top