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Reminder: Cc Down Sunday Morning, 4/20

In summary, "Cc Down Sunday Morning, 4/20" is a reminder that our Customer Care department will be closed on Sunday morning, April 20th for system maintenance. This will not affect the ability to host a virtual party, but consultants will not be able to access customer accounts or place orders during this time. The system maintenance is scheduled to take place from 6:00am to 9:00am, but may finish earlier or run longer. Orders cannot be placed during this time, so it is recommended to place urgent orders before or after the scheduled maintenance. Scheduled deliveries will not be affected, but any concerns or questions can be addressed by contacting the Customer Care department on Monday.
chefann
chefann
Gold Member
22,111
Consultant's Corner will be down this Sunday morning, 7:30-11:30 am central time.

CC outage usually includes inability to submit shows and update PP/P3, so plan your weekend accordingly.
 
Ann, thanks for the reminder
 
  • Thread starter
  • #3
CC will be down all morning!
Bumping this for the inevitable "What's wrong with CC?" crowd.
 

Related to Reminder: Cc Down Sunday Morning, 4/20

1. What does "Cc Down Sunday Morning, 4/20" mean?

"Cc Down Sunday Morning, 4/20" is a reminder to our consultants that our Customer Care department will be closed on Sunday morning, April 20th for system maintenance. This means that consultants will not be able to access their customer accounts or place orders during this time.

2. Will this affect my ability to host a virtual party on Sunday morning?

No, the system maintenance will not affect your ability to host a virtual party. However, you will not be able to access your customer accounts or place orders during this time. We recommend informing your guests of this potential delay in placing orders.

3. How long will the system maintenance last?

The system maintenance is scheduled to take place from 6:00am to 9:00am on Sunday morning. However, there is a possibility that it may finish earlier or run longer. We apologize for any inconvenience this may cause and thank you for your patience.

4. Can I still place orders during the system maintenance?

No, unfortunately, you will not be able to place orders during the system maintenance. We recommend placing any urgent orders before or after the scheduled maintenance time. Alternatively, you can contact our Customer Care department on Monday for assistance with placing orders.

5. Will this affect my scheduled deliveries?

No, the system maintenance will not affect scheduled deliveries. However, if you have any concerns or questions about your delivery, please contact our Customer Care department on Monday for assistance.

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