Red Dot Mystery: My First Show Entry on pp+

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Discussion Overview

This thread centers around participants sharing their experiences and questions regarding the use of PP+ for entering show orders, specifically addressing issues like red dots and payment processing challenges.

Discussion Character

  • Anecdotal
  • Exploratory
  • Opinion-based

Main Points Raised

  • One participant inquires about the meaning of a red dot next to a customer's name in PP+, noting they had entered a free spice and payment.
  • Another participant suggests checking the finish tab for explanations regarding the red dot.
  • Several users mention that a common reason for a red dot could be an extra item or blank line entered accidentally.
  • One participant shares their experience of entering a credit card number for an outside order that was not recognized, expressing concern over the payment process.
  • Another participant suggests that the host could contact the customer for clarification on the payment issue.
  • One participant reflects on their first show experience, mentioning they mistakenly gave away a free spice and how they resolved it.
  • Several participants discuss the yellow triangle with an exclamation point, indicating that something needs attention on a show.
  • One participant expresses apprehension about using PP+ for an upcoming show, while another shares their positive experience with the program.

Areas of Agreement / Disagreement

Views differ regarding the specific meanings of the red dots and yellow triangles, with no clear consensus on the best practices for addressing these issues.

Contextual Notes

Participants are sharing personal experiences and troubleshooting tips related to the PP+ system, reflecting a range of familiarity and comfort with the platform.

Who May Find This Useful

Consultants who are new to using PP+ or those encountering similar issues with show entries may find the shared experiences and insights helpful.

Miss Cori
Messages
251
I was entering my first show in on PP+ and I was just wondering one person had a red dot by their name does anyone know what that means. I entered her free spice, So it couldnt be that. I entered her payment so it couldnt be that. I was just wondering TIA
 
Click on the finish tab and it will tell you why...
 
Most of the time, it seems to be that you accidentally entered an extra item (blank line).
 
Did you figure it out yet?
 
I entered in a CC # on an outside order at my show yesterday and it says it doesn't recongize it as a valid number... it starts with a 5 (Mastercard I thought) and I checked the number 3 times. The woman did an outside order because she had to go out of town so I can't reach her to check the number. The order was $190 so I can't really wait for payment or have the host cover it until it can get cleared up. I don't know what else to do!
 
Can the host contact the person? Maybe she has a cell phone number or knows someone who can contact her?
 
I forgot to ask the host yesterday but I can check. I was hoping that I just entered it wrong because I put it in really fast before the other orders. When I got home I checked and re-checked and I entered it exactly how it is on the paper...
 
Sure hope your host can get her on the phone, Gillian. That's too much money to have to sit on.
 
The host was the owner of the bar that I did the show at, so I am sure that she could lend the money until she gets back, but I just don't know the woman's situation if she has the cash to pay her back since it is originally on a CC.
 
It's hard to say, Gillian but I would guess she wanted it on her CC for a reason.

I'm sure you do try to get this too but I really try to get people to give complete address and phone numbers with their orders just in case I need to get in touch with them. In this case unless she had listed her cell it wouldn't help you though.
 
I am closing with my hostess tomorrow, so I will just ask her then since she knows this woman a lot better than I do...
 
  • Thread starter
  • #12
pamperedharriet said:
Did you figure it out yet?

I did, and I gave her a free spice when she didnt get one. It was my first order at my first show:D so I was all excited to give away the free stuff and I gave her the free spice. Well it was after shipping and handling that she spent over $60 woops. So I just ended up paying for the spice on the hostess order because then I got it cheaper.
 
Miss Cori said:
I did, and I gave her a free spice when she didnt get one. It was my first order at my first show:D so I was all excited to give away the free stuff and I gave her the free spice. Well it was after shipping and handling that she spent over $60 woops. So I just ended up paying for the spice on the hostess order because then I got it cheaper.

Well, that was a good learning experience for you anyway and now you'll know. At least it wasn't an expensive lesson. Glad you got it figured out. This is something that is so wonderful about P3, it let's you know if you did something wrong with a special. Better to find out now than to get the order and it not be there and then have to explain to the customer that you are new and screwed up. Some of us aren't new and still screw up from time to time. We are pampered not perfect!:D
 
I figured out the red dots, but I can't figure out the exclamation points in the yellow triangle next to a show.
 
krzymomof4 said:
I figured out the red dots, but I can't figure out the exclamation points in the yellow triangle next to a show.


Leslie:

Where abouts on P3 do you see the yellow triangle? That is a warning that something is not right. Are you trying to close a show?
 
Is it safe to use PP+ yet? I want to try it for my show this coming Sunday.
 
Kristin:

I have been using it since we got it and like it. They are trying to add some of our report features in but the overrall program for entering shows, etc are fine.
 
It is a show that has not yet closed. When you see the summary of all your shows listed, there are checkmarks and red dots, but I have one that is a yellow triangle with an exclamation point in it.
 
It means that something on that show needs your attention. It may be that you left something off. Check everything out that you entered and if you still can't figure it out let me know and I'll try to help you.
 
  • Thread starter
  • #20
The show will still close though if it is just a yellow ! but not with a red dot so BE SURE to check it. I love PP3 I never used anything else though, but it seems pretty easy to use.
 
krzymomof4 said:
It is a show that has not yet closed. When you see the summary of all your shows listed, there are checkmarks and red dots, but I have one that is a yellow triangle with an exclamation point in it.
If you click on the finish tab it will tell you why the exclamation point is there...
 
Followed Gillian's advice. It says that there is unused free product credit. Thanks Gill and Harriet!
 
Glad to help! Good luck with closing your show!
 
Glad you found the answer! See how great P3 is?
 
I was afraid to click finish because we weren't ready to close the show. I figured if it went through to home office I would blame Gillian
 
Leslie: Gillian wouldn't do that to you. There are as you may have seen areas where it asks if you are ready to submit or not.
 
krzymomof4 said:
I was afraid to click finish because we weren't ready to close the show. I figured if it went through to home office I would blame Gillian
LMAO!! Sadly I am sure they know me by name at HO!! I call often enough for adjustments and questions for my recruits!
 

Frequently Asked Questions

What is "Red Dot Mystery: My First Show Entry on pp+"?

"Red Dot Mystery: My First Show Entry on pp+" is an interactive training module designed for new Pampered Chef consultants. It helps them understand the process of hosting their first show and how to effectively use the Pampered Chef platform to manage their business.

How does the "Red Dot Mystery" training benefit new consultants?

The training provides step-by-step guidance on how to set up and run a successful first show. It covers essential topics such as product knowledge, customer engagement, and sales techniques, ensuring that new consultants feel confident and prepared.

Is there a specific time frame to complete the "Red Dot Mystery" training?

While there is no strict deadline, it is recommended that new consultants complete the "Red Dot Mystery" training within their first few weeks of joining. This allows them to quickly apply what they learn to their first show and start building their business effectively.

Can I access "Red Dot Mystery" on mobile devices?

Yes, "Red Dot Mystery: My First Show Entry on pp+" is accessible on mobile devices. This flexibility allows consultants to complete the training at their convenience, whether at home or on the go.

What resources are available after completing the "Red Dot Mystery" training?

After completing the training, consultants have access to a variety of resources, including ongoing support from their upline, additional training modules, and a community of fellow consultants. These resources help them continue to grow and succeed in their Pampered Chef business.

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