RCB - Round Covered Baker Size Discrepancy: My Experience & Review

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Discussion Overview

This thread discusses the size discrepancy of the Round Covered Baker (RCB) as compared to its catalog description, with participants sharing their personal experiences and frustrations regarding the dimensions and communication from the company.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expressed disappointment that the RCB is actually 9 inches instead of the catalog-stated 11 inches, leading to confusion about its size.
  • Another participant measured their RCB and confirmed it is also 9 inches, suggesting that the catalog contains a typo.
  • Several users mentioned that the discrepancy might affect recipe compatibility with the Deep Covered Baker (DCB), as they had to adjust recipes accordingly.
  • One participant noted that they love their RCB and have successfully halved DCB recipes, although others have reported issues with spills.
  • Some participants discussed the need for better communication from the company regarding product dimensions and catalog accuracy.
  • One participant shared their experience of having to inform their director about the cancellation of the National Conference, highlighting communication gaps within the organization.
  • Another participant mentioned receiving updated catalogs that correctly state the RCB's size as 9 inches.

Areas of Agreement / Disagreement

Participants generally agree that the catalog contains incorrect information regarding the RCB's size, and many express frustration over communication issues from the company. However, opinions vary on the impact of the size discrepancy on recipe success.

Contextual Notes

Participants are primarily consultants sharing personal experiences and frustrations related to product dimensions and company communication. The discussion reflects a broader concern about the accuracy of information provided by the company.

Who May Find This Useful

Consultants who are considering purchasing the RCB or those interested in understanding the implications of the size discrepancy on recipe usage may find this discussion relevant.

kam
kam
Staff member
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I did not go to Spring Launch so I had not actually seen the Round Covered Baker in person.

So, I ordered my samples last night and I ordered the RCB based on the description in the catalogs. The catalog states that it is 11".

The now discontinued Deep Dish Baker is (was) 11". So my perception/assumption was that the RCB would be very close in size. I assumed the RCB might be a little bit smaller since they might be taking exterior dimensions.

I went to my Cluster meeting tonight and saw the RCB. I thought "wow" that is small for 11". Well, it is NOT 11". It is 9". That is quite a difference.

I am ticked that the catalog states that it is 11". The mini catty says it too. :grumpy:

Now that I see the ACTUAL size, I probably would not have ordered it.

Does anyone out there see how it could be 11"? When they state 11" on a round piece - I always thought that meant diameter. Is it just me? 11" should mean 11".
 
I hadn't noticed the typo. But you are right. I just measured mine & the exterior diameter of the top is 9". You might want to e-mail HO & let them know there's a typo.
 
My first thought when you typed this was that maybe that's the full exterior size (edges of handles vs bowl size) but I measured mine too and it's 9"! I agree with Sheila - email HO. Maybe this would explain why DCB don't work in it!
 
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  • #4
wadesgirl said:
My first thought when you typed this was that maybe that's the full exterior size (edges of handles vs bowl size) but I measured mine too and it's 9"! I agree with Sheila - email HO. Maybe this would explain why DCB don't work in it!
Click to expand...

I did just email them. Who knows if I'll get a response. But I told them about the typo.

If I had known it was that small, I probably would not have ordered it. I was thinking the lid would fit on my Deep Dish Baker. In actuality, I think it is very similar in size to the mini baker - just deeper.

Having never seen it before tonight - I only had what was in the catalog to go by.
 
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I saw it in person at SL & they were talking about cutting the DCB recipes in half, but I hadn't actually measured it or noticed the dimensions in print until you mentioned it. They definitely need everyone to know that it's only 9" and not 11".
 
Oh great. MORE stickers to put on the catalogs! ;) I'm kidding....they need to know, so a customer doesn't order under false-assumptions also.i still like it though- but I'm sorry it didn't fit what you were hoping to.
 
I personally love my RCB. I half the DCB recipes (time and ingredients) and everything works perfectly.
 
monique64 said:
I personally love my RCB. I half the DCB recipes (time and ingredients) and everything works perfectly.
Click to expand...

Can you share which recipes worked successfully? Some people have shared that the ones they tried aren't working and things are spilling over. TIA! :)
 
Could the 11" be the bowl circumference measurement? Don't have it yet
myself so can't check.
 
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  • #10
monique64 said:
I personally love my RCB. I half the DCB recipes (time and ingredients) and everything works perfectly.
Click to expand...

I am not saying there is anything wrong with the piece.

IF I had seen it first, I wouldn't have given it a second thought. My clustermates who saw it first never gave it a second thought. BUT, if you had never seen it then you HAVE to rely on the dimensions provided - which are wrong. That is my point.

One of my clustermates informed me that the dimensions on the new nylon knife (I think) was apparently wrong in the mini (but fixed in the main catty). I haven't verified that.

Whoever they have proofreading their stuff needs to get on the ball. There seems to be quite a few mis-wordings and mistakes this season.
 
Yeah, that is not just a typo!
I still want one, though. It looks really cute. That DCB is soooo heavy.
 
I got my RCB the week after SL through Supply Order and really love it!
 
online says its 9" and 6cups
 
esavvymom said:
Oh great. MORE stickers to put on the catalogs! ;) I'm kidding....they need to know, so a customer doesn't order under false-assumptions also.

i still like it though- but I'm sorry it didn't fit what you were hoping to.
Click to expand...

I was thinking the same thing!

I've never ordered the mini catalogs, but I decided to this time.... and LOTS of them.....only to have to sit and stuff them with inserts....and find out now that there is a typo so I can make them "more ghetto" by stickering the accurate measurements? :yuck:
 
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  • #15
Here is the answer I got back from Solution Center:

Thank you for contacting The Pampered Chef. We are very sorry for the inconvenience this may be causing. I am sending a copy of this email to the appropriate department for further review.

Gee...thanks.
 
kam said:
Here is the answer I got back from Solution Center:

Thank you for contacting The Pampered Chef. We are very sorry for the inconvenience this may be causing. I am sending a copy of this email to the appropriate department for further review.

Gee...thanks.
Click to expand...

What else can they do?
 
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  • #17
esavvymom said:
What else can they do?
Click to expand...

Yeah, I know, you're right. ;) I think I am just in a bad mood about it. Just in a bad mood about all the lack of communnication in general about shipping, mini catty thing/inserts, etc. and then this.

I think I was looking for confirmation that it was a typo and should be 9" or whatever. But, I guess the fact that the website says 9" is confirmation that is what it should be.
 
It is very strange how all of these issues, mostly communication or lackthere of, are coming about lately. Not typical of PC. Did they have some personnel changes over there in the last year or so?? I sure hope this isnt indicative of things to come with the roll out of the new site!
 
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  • #19
esavvymom said:
It is very strange how all of these issues, mostly communication or lackthere of, are coming about lately. Not typical of PC. Did they have some personnel changes over there in the last year or so?? I sure hope this isnt indicative of things to come with the roll out of the new site!
Click to expand...

I agree completely - not typical from them at all! Between the lack of communication, decision-making and typos I am thinking the same thing - that there had to have been some kind of personnel changes! Did they outsource the catalog?

Mistakes happen (believe me, I work in the printing industry - so I know). But they have always been sticklers for the details and I always felt like I could rely on what was in the cattys.

But the mini catty thing (not putting all the products in) was not a mistake, it was a decision since they had a second one planned already.

The communication on the shipping has been absolutely HORRIBLE! I think we all understand the fact that shipping costs money and that perhaps the shipping costs needed to increase. But that is no excuse not to communicate to EVERYONE accurately. If I was NOT on this board, the ONLY communication, I, as a CONSULTANT (not director), would have received from HO was in the NewsWire. And we know how accurate that was. Directors received an email, but very late. And not everyone has a good director to pass that on. I am lucky that my director is good and I got to see it. Can you imagine how confused you would be if you weren't on this board and didn't have communication with your director?
 
talking about communication.....I HAD TO INFORM my director and team leader that there was NO National Conference this year. I first learned about it here.
 
I just received a new supply order- the catalog where they were reprinted and on back order_

the new ones state 9" for the rcb
 
With all the drama going on at HO likely, misprints in the catalog, the minis, the shipping debacle, replacement parts, lack of much if ANY communications about said issues, etc.......I would love to be a fly on the wall at a PC HO head honcho meeting! Someone is likely getting their you-know-what handed to them right about now!
 
I sure hope so. I mean in 11 years, the last few have been really bad for mistakes. I wonder if it is more because of a lack of personnel and who is left is spread too thin as I have to assume PC has been effected by this recession too. But boy, these misprint mistakes are costing them a fortune! I mean how many catalogs were printed and stored with the errors then reprinted when one error was found then again with this one? YIKES!
 
I got my box supply order today & was happy to see that it says 9" too. I only have a few catalogs to mark on. LUCKILY, I'd only given away 2 of the new catalogs with the 11" typo!
 

Frequently Asked Questions

What is the RCB - Round Covered Baker?

The RCB, or Round Covered Baker, is a versatile stoneware product from Pampered Chef designed for baking, roasting, and serving. It features a lid that helps retain moisture and heat, making it ideal for dishes like casseroles, breads, and even desserts.

What size discrepancies have users reported with the RCB?

Some users have reported discrepancies in the size of the RCB compared to what they expected based on product descriptions or previous versions. These discrepancies may include variations in diameter or depth, which can affect cooking times and portion sizes.

How can I ensure I get the correct size RCB for my needs?

To ensure you receive the correct size RCB, it’s important to check the product specifications on the Pampered Chef website or consult with your consultant. Additionally, reading reviews and user experiences can provide insight into the actual dimensions and usability of the product.

What are the benefits of using the RCB despite size discrepancies?

Despite any size discrepancies, the RCB offers numerous benefits, including even heat distribution, durability, and versatility in cooking methods. Users often find that it enhances the flavor and texture of their dishes, making it a valuable addition to their kitchen.

How do I care for my RCB to maintain its quality?

To maintain the quality of your RCB, it’s important to follow proper care instructions. This includes avoiding drastic temperature changes, hand washing with mild soap, and seasoning the stoneware regularly to enhance its non-stick properties. Proper care will help ensure longevity and performance.

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